Digital Transformation Analyst

Location: Columbia, MD, 20588
Clearance Required: Active Secret Clearance
Employment Type: Full-Time
Salary Range: $100,000–$135,000 (USD)
Final compensation will depend on location, experience, education, and skill level. Bonus eligibility and benefits may apply.

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Seeking a Digital Transformation Analyst to support the adoption and implementation of data-driven decision-support tools across an enterprise environment. This role requires deep experience in UX/UI research and design, human-centered design (HCD), and change management. The analyst will work closely with technical teams and end-users to ensure solutions are designed with user needs and adoption in mind.

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Key Responsibilities:

• Apply UX/UI and human-centered design strategies to assess user needs and improve the adoption of digital tools

• Facilitate user research activities (e.g., usability testing, stakeholder interviews, persona development)

• Translate research findings into actionable insights for developers and decision-makers

• Develop stakeholder engagement strategies to promote tool adoption and organizational transformation

• Use collaborative platforms (e.g., Mural, Figma) to create wireframes and support team ideation

• Support change management activities through communication plans, trainings, and user resources

• Collaborate with product owners, developers, and end-users to refine and validate functional requirements

• Deliver communications and presentations in line with DoD and/or federal style guidelines

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Required Qualifications:

• 3 to 10 years of experience in digital transformation, UX/UI, or organizational change

• Master's degree (M.A./M.S.) in a relevant field (e.g., Human-Centered Design, Organizational Psychology, Communications, IT, etc.)

• Experience using research methods to inform product design and stakeholder engagement

• Strong communication skills and experience developing both written and verbal deliverables for diverse audiences

• Proficiency with collaborative design tools such as Mural, Figma, or similar

• Active Secret clearance required

• U.S. Citizenship

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Desired Skills:

• Experience working in or supporting military or federal government environments

• Familiarity with enterprise dashboard adoption strategies and training delivery

• Experience developing communication products such as presentations, briefs, and whitepapers

• Background in creating resource repositories, user guides, and digital adoption tools

• Certifications related to:

  • Change Management (e.g., Prosci, ADKAR)

  • Agile Methodologies

  • Instructional Design

  • Organizational Development or Transformation

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Qualified candidates should submit a resume highlighting relevant experience, certifications, and clearance status. All applicants must be U.S. citizens and hold an active Secret security clearance.

We are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected status under applicable law.

Salary : $100,000 - $135,000