What are the responsibilities and job description for the Paralegal Medical Case Manager position at Staff My Network LLC?
We are seeking to hire an experienced Paralegal Medical Case Manager at Health 'n Sync, LLC; a medical case management company.
What You Receive:
Compensation: Based on experience.
Work hours: In Office, Monday through Friday, 9:00 am to 5:30 pm with a 30-minute lunch break.
Pay cycle: Every other Friday through direct deposit.
Vacation/PTO: 11 days after 90 calendar days during the first year. 15 days or three weeks after one year.
Holidays: New Year's Day, MLK, Memorial Day, July 4th, Labor Day, Thanksgiving, day after Thanksgiving, Christmas Eve, Christmas Day, New Year's Eve.
Benefits: Medical, dental, vision, short-term disability, long-term disability, Life Insurance, 401(k)
What We Are Looking For
A Paralegal who has experience 2 to 3 years of experience as a Medical Case Manager in a law firm.
Knowledge Skills Abilities:
These represent the knowledge, skills, and abilities you need to have:
- Law Firm Medical Case Management Experience required
- Understand how to manage a case from intake through settlement preparation
- Experience handling a case load of 125 to 150 clients
- Experience gathering medical records and bills and ensuring they are acurate
- Experience handling body injury claims
- Experience requesting police reports, and insurance information
- Understand how to track treatment status and follow up with providers
- Understand how to handle clients who are upset, impatient, or non-responsive
- Spanish speaking preferred
- Experience with client management software, such as Salesforce, Clio, Filevine, Needles, SmartAdvocate, or similar systems a plus
- Excellent communication and organizational skills
- Comfortable with Google Workspace, Adobe,, Word, Excel, and e-signature platforms
- Attention to detail
- Comfortable with change
Primary Responsibilities
- Conduct initial client phone calls to gather details about the personal injury case
- Communicate with multiple personal injury law firms
- Communicate with providers and update the app with accurate information
- Manage medical portion of the case
- Communicate with clients regularly, providing updates on case progress and addressing their medical concerns
- Coordinate scheduling and transportation with medical providers
- Provide support and guidance to clients throughout their process
Our Company
Staff My Network, LLC a partner of Health ‘n Sync, LLC.
We are an Equal Opportunity Employer, Male/Female