What are the responsibilities and job description for the HVAC Service Manager position at Staff Management | SMX?
We are seeking an experienced and driven Commercial HVAC Service Manager to lead and grow our service department. This pivotal role is responsible for operational excellence, profitable growth, and ensuring unparalleled customer satisfaction. You will oversee all day-to-day service operations, directly lead and mentor our field service team, and play a crucial role in business development by driving new account sales and strengthening client relationships.
This is a Direct Hire position offering full benefits!
If you are interested in this exciting opportunity, please send your resume to Jlumbantoruan@staffmanagement.com.
Perks & Benefits
- Other on the spot perks
- Medical / Dental Insurance
- Life Insurance
- Paid Time Off
- Advancement Opportunities
- $115,000 - $144,000
Employment Type & Shifts
- Full Time
- Direct Hire
- 1st Shift
Job Responsibilities
Operations & Management
- Oversee all aspects of commercial HVAC service operations, including maintenance, repairs, and emergency response.
Sales and Business Development
- Actively pursue and secure new commercial service accounts through prospecting, networking, and relationship building.
Leadership & Team Development
- Lead, train, and motivate service technicians, dispatchers, and coordinators to achieve departmental objectives.
Customer Relations
- Serve as a primary point of contact for key commercial clients. Respond to escalating service issues and ensure timely resolution.
Financial & Administrative
- Assist the Director with budgeting, forecasting, and financial reporting for the service department.
Safety & Compliance
- Enforce safety policies and procedures to ensure a zero-incident culture.
- Minimum 5-7 years of commercial HVAC experience, including 2-3 years in a supervisory or management role.
- Demonstrated success in HVAC service operations and new business development or sales.
- Strong understanding of commercial HVAC systems, maintenance agreements, and service delivery models.
- Proven ability to drive sales growth and maintain strong customer relationships.
- Excellent leadership, communication, and interpersonal skills.
- Strong business acumen with the ability to manage budgets, pricing, and profitability.
- Proficiency with service management and CRM software (e.g., Service Titan, or similar).
- EPA certification and HVAC licensing preferred.
Associate Requirements
- HS Diploma or GED
- Background Check
- Drug Test
- Must be at least 18 years old
The hourly rate for this position is anticipated between $55.28 - $69.23 per hour. This range is a good-faith estimate, based on the shift you work and other considerations permitted by law. An employee's pay history will not be a contributing factor where prohibited by local law. In addition to monetary compensation, we offer medical, dental, vision, life, and more. More details about benefits can be found at https://flimp.live/trueblueassociates#home.
Staff Management | SMX is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, sexual orientation, age, gender identification, protected veteran status, or any other characteristic protected by law. We consider qualified applicants with arrest and conviction records in accordance with applicable law. Accommodations are available on request for candidates taking part in the selection process. If you require disability-related accommodation during the recruitment process, please contact your Recruiter or Employee Relations at HR-Advice@trueblue.com or 1-800-610-8920. TrueBlue, Inc. and its brands will consult with all applicants who request disability-related accommodation during the recruitment process to ensure that the accommodation provided takes into account the applicant's individual accessibility needs.
Salary : $115,000 - $144,000