import and export clerk

Import/Export Clerk – Customs Brokerage & Freight Logistics

We are seeking a detail-oriented, bilingual Import/Export Clerk to support our customs brokerage and freight logistics operations. The ideal candidate will have experience preparing import documentation, processing customs entry paperwork, and working with CBP Form 3461 (Entry/Immediate Delivery) and CBP Form 7501 (Entry Summary). This role requires strong organizational skills, accuracy, and the ability to communicate effectively with customers, carriers, customs brokers, and other parties involved in cross-border shipments.

This position is ideal for a bilingual professional who thrives in a fast-paced, deadline-driven international border environment.

Key Responsibilities

• Prepare, review, organize, and file import and export documentation, including commercial invoices, packing lists, bills of lading, and customs entry paperwork.
• Prepare, review, and process CBP Form 3461 (Entry/Immediate Delivery) and CBP Form 7501 (Entry Summary) as part of U.S. Customs and Border Protection (CBP) import entry procedures.
• Assist with customs clearance processes and verify shipment information for completeness, accuracy, and compliance with applicable requirements.
• Enter shipment data accurately into company systems and Microsoft Office files while maintaining organized, audit-ready records.
• Communicate with customers, carriers, customs brokers, customs officials, and other agencies in both English and Spanish by phone, email, and in person.
• Track shipments and provide timely status updates, notifying customers of delays, customs holds, missing documentation, or other shipment issues.
• Prioritize and schedule daily tasks according to customer requirements, shipment status, and delivery deadlines.
• Coordinate with team members on customs entries, in-bond movements, and cross-border import and export shipments.
• Assist with dispatching shipments at the international bridge, coordinating with drivers, carriers, and customs personnel to help ensure timely border crossings.
• Maintain accurate shipment files and follow company procedures and applicable customs documentation and recordkeeping requirements.
• Perform other related duties as assigned.

Requirements

• Fully bilingual in Spanish and English, with strong verbal and written communication skills.
• Experience with customs brokerage, import/export documentation, and cross-border freight logistics preferred.
• Working knowledge of CBP Form 3461 and CBP Form 7501, including their purpose in the U.S. customs entry and clearance process.
• Proficiency in Microsoft Office, particularly Excel, Word, and Outlook.
• Strong attention to detail and the ability to review documents and shipment data for accuracy.
• Ability to organize, prioritize, and manage multiple tasks according to customer needs and deadlines.
• Flexible availability to accommodate shipment volumes, customer requirements, and port or agency schedules.
• Reliable, professional, and capable of working independently and collaboratively in a fast-paced environment.

Work Schedule & Environment

This is an office-based position involving regular computer use, frequent phone and email communication, customer service, and coordination of time-sensitive shipments. Work hours may vary depending on shipment volume, customer needs, and port or agency schedules. Candidates must be willing to adjust their schedules when necessary.

Schedule: 9:30 AM – 6:30 PM
Lunch Break: 1 hour
Pay Rate: $13.50 per hour

Pay: $13.50 per hour

Expected hours: 40.0 per week

Work Location: In person

Salary : $14