Communications Training Officer - Medical Dispatcher | Full Time, Denver Colorado

READ THE FULL JOB DESCRIPTION

HIRING SALARY RANGE: $24.90 - $28.51 USD HOURLY - Based on Experience

SCHEDULE: 4 10's (four 10 hour shifts) Front Half (Sun,Mon,Tue,Wed) / Back Half (Wed,Thur,Fri,Sat) 1100 - 2100

WHAT WE'RE LOOKING FOR:
An individual interested in being the first of the first responders and helping shape and mold future dispatchers with helping implement training and structure for a fast paced EMS company.
Clear and confident communication, whether it's conveying policies and procedures to employees or collaborating with team members. Strong Leadership and Problem-solving abilities.
Having attention to detail and a commitment to maintaining confidentiality.
Ability to demonstrate integrity, honesty, and professionalism in all aspects of their work.

Stadium Medical is seeking a dedicated and professional Full-Time Communications Training Officer to join our EMS team. The ideal candidate will possess exceptional communication skills, the ability to manage multiple calls simultaneously, and the capacity to handle stressful situations with a calm and composed demeanor. While acting first and foremost as a dispatcher, this individual will also help train new dispatchers with the guidance of the Dispatch Supervisor. This role demands a high level of attention to detail, strong leadership and teaching skills of a small knit team, ensuring that all dispatch activities are taught accurately, and helping maintain the high standard of quality Stadium Medical provides on a daily basis.

As a CTO, you will be the critical link between those in need of emergency medical assistance and our field personnel, while working collaboratively with the communications team to manage Stadium Medical's system wide dispatch network. You will have a responsibility for oversight, implementation, organization, and growth of the highly functioning dispatch division, servicing different geographical areas within Colorado. This department provides 24-hour dispatch services and plays a crucial role in building and maintaining an elite dispatch network, ensuring efficient and timely movement of patients, emphasizing customer service, quality care and safety.

The CTO will work closely with EMS personnel, other supervisors, dispatch employees, while answering directly to the Dispatch Supervisor and Operations Manager of the transport division. This role is vital in supporting our mission to provide exceptional emergency medical services to our community. This full-time role requires flexibility, with the ability to work evenings, weekends, and holidays as needed to support our 24/7 operation.

MINIMUM EDUCATION OR FORMAL TRAINING AND EXPERIENCE: Must be 18 years or older, high school diploma or equivalent; and proven experience in performing simultaneous tasks. Previous relevant experience of at least 1 year in a dispatch center with Medical Dispatch Experience. If applying as a current employee, Stadium Medical is asking employee has minimum 6 months experience with company, but is not necessary. Command of the English language, both written and verbal and the ability to speak clearly and distinctly. Ability to exercise a high degree of good judgment in independent work situations while evaluating emergency and non-emergency situations. Must be able to think through split second decisions.

If you embody these qualities, we'd love to hear from you!

WHY JOIN STADIUM MEDICAL?

Culture based inclusive work environment with diverse workforce
Comprehensive benefit package
We're a company that is innovative and adaptable and actively growing into new regions
Opportunities for career advancement
Chance to work alongside a passionate and dedicated team
Do impactful work in playing a crucial role in supporting our team and mission to provide high-quality emergency care

CHECK US OUT!
"The People The Pros Trust"
Colorado's FIRST RESPONDERS
Golden 911 Division
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Skills

• Data Entry
• Computer Literacy

Behaviors

• Enthusiastic: Shows intense and eager enjoyment and interest
• Team Player: Works well as a member of a group
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

• Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work
• Self-Starter: Inspired to perform without outside help
• Job Security: Inspired to perform well by the knowledge that your job is safe

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.