What are the responsibilities and job description for the Account Manager position at Stacker?
About the RoleStacker is seeking an experienced Account Manager to oversee clients and own retention. As a member of the account management team, you’ll report to the Head of Accounts and be directly responsible for the end-to-end client experience including onboarding, performance analysis, and renewal.You will be assigned to a book of business and expected to carry a renewal goal per quarter which includes opportunities for upselling and overperformance.The ideal candidate is a collaborative, sales-focused Account Manager who is energized by owning performance narratives. Experience in MarTech is welcome but not required; what matters most is your understanding of performance metrics, and working seamlessly with internal teams to deliver exceptional client outcomes.This is a unique opportunity to join a high-growth business unit on the ground floor and have a meaningful impact on our customers and the company’s long-term success.About StackerStacker is revolutionizing the traditional newswire business model and the ways in which brand newsrooms and publishers connect. Our platform helps over 100 content contributors - brands, nonprofit newsrooms, and others - extend the reach of their content by seamlessly integrating with a network of thousands of trusted news publishers.As a bootstrapped, fast-growing company, we're resourceful, innovative, and committed to building an inclusive, equitable culture. We are a remote-first team that values ownership, integrity, and collaboration—offering flexible schedules, unlimited vacation, an employee equity program, and full health & dental coverage. We champion long-term impact over short-term gains and believe in empowering our team with autonomy and opportunities for career growth.ResponsibilitiesOversee post-sale account management for Stacker Studio clients, including onboarding, campaign execution, asset delivery, and reporting.Own a book of business with renewal and upsell responsibilityTrack and analyze client and campaign health using martech and analytics tools (e.g., SEMrush, Ahrefs, Google Analytics, Search Console).Partner with internal SME stakeholders to interpret performance data and communicate SEO and distribution impact to clients with clarity and confidence.Provide strategic recommendations to improve performance and help clients exceed their content goals.Work cross-functionally with Research, Editorial, Distribution, and Product to ensure seamless campaign execution.Proactively identify opportunities to expand client value, increase retention, and grow your book of business.Requirements4 years in account management, client success, digital strategy, content marketing, or SEO (Martech or performance-focused experience strongly preferred)Working knowledge of content SEO fundamentals, content marketing workflows, and/or link-building strategies.Strong relationship-building skills and the ability to lead day-to-day client communication.Tech-forward mindset with comfort navigating analytics platforms and performance dashboards.Excellent interpersonal and communication skills.Proactive, resourceful self-starter with strong prioritization and organization abilities.Detail-oriented and committed to high-quality execution.Passionate about digital media, content marketing, or journalism.Why Join Us?We're a diverse team of storytellers committed to building a more exciting, innovative future for media and marketing. As a bootstrapped company, we're resourceful, fast-moving, and focused on sustainable growth. Our virtual-first culture is rooted in trust, ownership, and collaboration, with a deep respect for each team member's voice and value. You'll be joining a company that's serious about impact—and intentional about how we scale it.Perks & Benefits💸 Equity Program🏖 Unlimited PTO🏡 100% Remote👶 3 Months Paid Parental Leave💰 401(k) Match🏥 Full Health & Dental Coverage🛡️ Life Insurance & Short-Term Disability🎉 Awesome Team Culture, Events & RetreatsWe strongly encourage women, people of color, veterans, people with disabilities, and gender-nonconforming candidates to apply.Compensation Range: $90K - $110K
Salary : $90,000 - $110,000