What are the responsibilities and job description for the STACK Cybersecurity Apprenticeship - IT Support and Cyber Defender position at STACK Cybersecurity?
Livonia, MI
STACK Cyber is seeking a motivated Cybersecurity Apprentice to join our hands-on training program designed to develop real-world security professionals.
This is a learn-by-doing apprenticeship where you’ll gain experience across IT operations, infrastructure, and cybersecurity—working in both MSP and MSSP environments. You won’t just study security—you’ll actively support and defend real client systems from day one.
What You’ll Do- Triage and resolve IT and security tickets in live environments
- Monitor systems and investigate alerts (phishing, malware, suspicious activity)
- Support endpoint, network, cloud, and identity security controls
- Assist with vulnerability remediation and compliance efforts
- Work with tools like EDR, SIEM, MFA, backup, and email security platforms
- Document findings and contribute to operational improvements
Our structured apprenticeship progresses through:
Phase 1: Foundations & Security Help Desk
Build core IT skills while handling real tickets, user issues, and entry-level security events.
Phase 2: Infrastructure & Security Triage
Develop deeper skills in Active Directory, virtualization, networking, and security systems.
Phase 3: Advanced Support & Security Operations
Work on complex systems, incident response, and advanced troubleshooting across production environments.
You can’t secure what you don’t understand.
We train cybersecurity professionals by first building strong IT and infrastructure foundations—then layering in security. The result: operators who can actually troubleshoot, investigate, and respond in real environments.
Training & Development- 1:1 mentorship with experienced engineers
- Real ticket work from day one
- Hands-on labs (hardware, networking, virtualization)
- Exposure to real security incidents
- Weekly coaching and assessments
- Certification support (CompTIA A , Network , Security )
- High school diploma or equivalent
- Basic understanding of computers, networks, or IT concepts
- Strong problem-solving skills and curiosity
- Good communication and teamwork
- Willingness to learn in a fast-paced environment
- Starting at $15/hour
- Full benefits after 90 days (medical, dental, vision, retirement match)
- Paid time off and holidays
- Flexible, team-oriented environment
- Learn while you earn — no student debt required