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Customer Service Representative - State Farm Agent Team Member

Staci Howell - State Farm Agent
Monroe, NC Full Time
POSTED ON 10/25/2026
AVAILABLE BEFORE 11/24/2026
Benefits:
  • Health insurance
  • Paid time off
  • Training & development
  • 401(k) matching
  • Bonus based on performance

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products. 

ROLE DESCRIPTION:
As a Customer Service Representative with Staci Howell - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:
  • Establish customer relationships and follow up with customers, as needed. 
  • Find additional needs through conversations with customers.
  • Answer customer inquiries and requests.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Bilingual Required.
  • Dedicated to customer service.
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.

Salary : $45,000 - $75,000

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