Operations Manager I

BASIC SCOPE/PURPOSE

Summary

Manage all activities related to operation of the facility by performing the following duties personally or through supervisors. Coordinates warehouse activities with all other functions of the organization and suppliers to obtain optimum production and utilization of human resources, machines, and equipment.

Principal Accountabilities/Essential Functions

• Ensure compliance with all warehouse and company policies, including regulatory and safety standards.
• Oversee and optimize shipping and receiving operations to ensure accuracy and efficiency.
• Manage inventory control, including cycle counts, discrepancy resolution, and reporting.
• Oversee batching activities for all accounts, ensuring accuracy and timely execution.
• Order and manage warehouse supplies to maintain uninterrupted operations.
• Coordinate building maintenance activities, including pest control and facility audits.
• Investigate and implement corrective actions (RCCAs) to address operational issues.
• Track and report key performance indicators (KPIs) to leadership, identifying trends and improvement opportunities.
• Plan and oversee employee engagement functions, such as luncheons and the Associate of the Month program.
• Handle disciplinary actions, including write-ups, and ensure proper documentation.
• Approve accounts payable (AP) bills at the first level of authorization.
• Conduct facility inspections and ensure compliance with audit requirements.
• Manage employee orientation and ensure training files are complete and up to date.
• Regularly update information boards to communicate important updates and metrics.
• Collaborate with other managers and departments to align warehouse functions with business goals.
  
  

Job Requirements

EDUCATION AND/OR EXPERIENCE:

• Bachelor of Science from a four-year accredited college or university
• One to two years related experience and/or training or Equivalent combination of education and experience
  
  

Knowledge Of

• Warehouse processes
• People Management techniques
• Business and management principles
  
  

Skill In

• Train assigned employees on company government and customer policies, procedures and regulations
• Ensure all assigned employees comply with company government and customer policies, procedures, and regulations
• Active listening
  
  

Ability To

• Facilitate and lead client communication as required
• Speak confident, clear, and professional
• Develop professional and accurate written communication
• Analyze information and using logic to address work-related issues and problems
  
  

Work Environment

• Office / Warehouse Mix: This job operates in a warehouse environment. This role will require the ability to, on occasion, go in and out of trailers, navigate around roller racks, and other logistical equipment within a warehouse setting. The position will also require travel of both in air and driving.
• While performing duties of this job, the employee’s work environment may vary from professional office to fulfillment center floor, and other vendor/client locations.
  
  

Physical Demands

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and /or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and depth perception and ability to adjust focus.

Office

• While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand, walk, and sit.
  
  

Travel

• Less than 5% of travel as dictated by position
  
  

EEO Policy: Staci Americas provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Staci Americas complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.