What are the responsibilities and job description for the Quality Control Manager position at STA, Inc?
We are seeking an experienced, detail-driven Quality Control Manager to support a high-performing organization delivering commercial landscape, snow removal, and government contract services across the DC Metro region. This role is central to maintaining plant health, design integrity, and site appearance across a large book of business, and offers the chance to shape quality standards across every facet of the operation.
What You'll Do
- Manage the overall Quality Control program onsite
- Perform all required inspections at the specified frequency on all grounds maintenance activities, including but not limited to recurring maintenance, enhancement work projects, snow removal, and pest control/herbicide application
- Review and approve plant selection for new installations, replacements, and enhancement projects, ensuring species are appropriate to site conditions, climate zone, and design intent
- Inspect installed landscapes against original design plans and planting schemes, flagging deviations in plant material, spacing, or layout
- Assist with landscape design, plant selection, and installation planning for enhancement and renovation projects
- Assist with management of subcontractors on select projects as needed
- Responsible for management of Quality Control Inspector(s) as assigned
- Ensure the QC program adheres to ISO9001 and contract-specific requirements
- Assist with training of personnel on proper landscape and snow removal methods and skills
- Travel to all contract sites to ensure contract terms are met and that work meets company and industry standards
- Verify quality of work and issue deficiency reports as needed for work that does not meet standard
- Provide monthly QC reports to the Regional Manager as required
- Ensure workforce compliance with all federal, state, corporate, and site-specific safety policies and procedures
What You Bring
Experience & Education
- 5 years of landscape quality control experience at the Account Manager level or higher
- 3 years of commercial snow removal experience
- Proven track record supporting a landscape book of business exceeding $3M
- High school diploma required; undergraduate degree a plus
- Experience with government contract structure and environmental compliance a plus
- Background reviewing or contributing to landscape enhancement proposals
Technical Knowledge
- Strong working knowledge of plant selection — annuals, perennials, and woody ornamentals — including regional/climate suitability for the transition zone
- Working understanding of landscape design principles: massing, layering, seasonal interest, and site-appropriate plant selection
- Working knowledge of turf care and basic horticultural practices for transition zone climates
- Experience operating skid loaders, plow trucks, containment plows, and snow removal equipment
- Experience developing innovative operation techniques utilizing the latest in grounds maintenance equipment
- Ability to lift in excess of 80 lbs
Professional Skills
- Proficient in Microsoft 365 suite (Word, Excel, Outlook)
- Must speak, read, and write English fluently
- Ability to give direction and instruction using basic industry Spanish a plus
- Excellent interpersonal skills; ability to work collaboratively with employees at all levels, vendors, and customers
- Ability to multi-task and work independently with strong decision-making skills
- Demonstrated written and verbal communication skills
- High level of confidentiality, professionalism, and attention to detail
- Self-starter with flexibility to re-prioritize assignments as business needs change
- Valid driver's license required
- Ability to pass a background screening and gain access to federal installations
Preferred / A Plus
- Background in hardscape installation or management
- Certified fertilizer/pesticide applicator
- SIMA ASM/CSP certification
Why Join Us
This role offers the opportunity to shape the quality and design standard of a well-established operation with significant scale and complexity across the DC Metro region. If you thrive in an environment where no two days are alike — balancing plant health, design integrity, government accounts, seasonal demands, and enhancement projects — this is the role for you.
Pay: $75,000.00 - $80,000.00 per year
Work Location: In person
Salary : $75,000 - $80,000