Group Coordinator

SUMMARY 

The Group Coordinator is responsible for leading the development, coordination, implementation, and quality oversight of evidence-based group therapeutic services and provides direct clinical service by facilitating a minimum of one group per program day. This role supervises and coaches Group Specialists to ensure consistent, high-quality, trauma-informed programming across the agency This role may be required to support clients by providing crisis intervention and stabilization. The coordinator is responsible for proactive planning and ensuring daily coverage for all group services across Prep Academy and Residential, maintaining minimal disruption to billable services and program flow. Serves as an active member of the Prep Academy Leadership Team, providing clinical insight, modeling therapeutic best practices, and contributing to program development, staff retention, and a positive organizational culture. This role is designed for a licensed clinician with a passion for working with children, impacted by trauma, behavioral challenges and emotional regulation issues. This position is a part of the Prep Academy leadership team and reports to the Prep Academy Program Director

ESSENTIAL DUTIES & RESPONSIBILIES 

• Contributes to creating a welcoming and inclusive environment for our clients, colleagues and community partners.
• Ensures that groups are trauma informed and developmentally appropriate.
• Is sensitive to children’s culture and socioeconomic characteristics and delivers best possible care to the clients and families.
• Develops and implements group programming to create a therapeutically sound, educational, and safe environment.
• Ensures treatment implementation and programming is consistent with the mission, vision and values of SVFS.
• Along with Program Director, support evidence-based programming by conducting staff trainings, providing classroom consultation, and developing curriculum.
• Ensures curriculum fidelity through quarterly lesson plan review, structured group observations (minimum two per specialist per quarter), and coaching feedback sessions documented and shared with the Program Director.
• Coordinates scheduling, themes, and therapeutic goals across all group offerings.
• Assists the Program Director in monitoring, reviewing and ensuring compliance required by the agency and licensure certification rules and requirements, and any other appropriate standards. This includes clinical documentation (i.e. notes) and client/staff ratio standards.
• Assists Group Specialists in areas where needed; to include but not limited to, training on documentation, understanding child development, customer service efforts and new process implementations.
• Supports classrooms during escalations as needed and collaborates with the Direct Care Manager to reduce behavioral disruptions and restraint usage through preventative group strategies and staff coaching.
• Conducts formal group observations and classroom management observations, provides written and verbal coaching feedback within 5 business days, and tracks improvement plans for Group Specialists. Monitors timeliness and compliance of group documentation and billing-related documentation to ensure alignment with agency KPI standards.
• Completes performance reviews in conjunction with the Program Director of all Group Specialists.
• Approves time sheets and PTO requests. 
• Collaborates with the Direct Care Manager to ensure adequate coverage is available.
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• Participate in clinical staffing and team meetings.
• Performs other duties as assigned.

SUPERVISORY RESPONSIBILITIES

• This position is structured as approximately 50% direct clinical service provision and 50% supervisory and program oversight responsibilities.
• Provides day-to-day supervision of agency Group Specialists. 
• Reviews group outcome data, attendance trends, and behavioral trends quarterly and makes data-informed recommendations for program improvements.
• Reviews clinical documentation for compliance measures.
• Actively demonstrate the expectations outlined for agency leaders in the “My Commitment to my Staff and Colleagues” attestation.
• Monitor and address performance issues, and when required, will initiate coaching and counseling or formal disciplinary action as appropriate. 
• Actively models professionalism, accountability, and therapeutic leadership consistent with agency values and contributes to staff engagement, morale, and retention efforts within the program.

 QUALIFICATIONS

• Ability to complete and turn in paperwork in a timely fashion. 
• Maintain high degree of empathy and compassion in meeting the needs of our clients and client families.  
• Build strong bonds with employees and managers to foster open, honest and candid communication. 
• Ability to multi-task and maintain organization in a fast paced, changing environment. 
• Ability to coach and develop staff in trauma-informed care, classroom management strategies, and therapeutic group facilitation.
• Ability to manage change in an organization reengineering its culture and approach to workload management. 
• Create and maintain high levels of confidentiality when dealing with client information, SVFC proprietary and sensitive information.
• Ability to successfully operate with ambiguous guidelines where ethical decisions will be required.
• Ability to work and contribute as member of team.

EDUCATION and/or EXPERIENCE 

• Master’s degree in social work/counseling.
• Current Licensure in the State of Ohio (LSW/LISW or LPC/LPCC) is required. 
• Rendering Provider number required based on level of licensure.
• National Provider Identification number required.
• Proficiency with MS Windows and Outlook
• Previous experience working with school-age and/or pre-school children preferred

LANGUAGE SKILLS 

• Ability to respond to common inquiries or complaints from clients, regulatory agencies, or members of the business community
• Ability to complete, interpret and respond to clinical documentation inquiries.
• Ability to communicate sensitive information to client families and employees.

PHYSICAL DEMANDS

• While performing the duties of this job, the employee is regularly required to sit, stand, walk, talk and listen. 
• The employee is occasionally required to climb or balance, stoop, kneel, crouch, or crawl. 
• The employee may occasionally lift and/or move up to 15 pounds. 
• The employee is required to actively engage with clients in motion, including being able to keep up with children who are running or moving quickly in the environment to ensure their safety and the safety of others
• Complete crisis intervention training and successfully pass course for certification and perform techniques to satisfactory level.