Shelter Support & Intake Coordinator

Salary: 17.13Monday through Friday 9-4.*Staff in this position will be offered extra shifts to cover call-outs when available.*Qualifications:Must support and model toclients and staff members, the guiding principles of the St. Vincent de Paul (SVDP) and Birkenfeld-Stella Maris House Mission and Vision.Incumbent must have a personal self-care routine that will contribute to a professional and healthy work culture; supporting compassion, accountability, opencommunicationand respect. Must have the ability to cope well with stress and not buy into the crises ofclients and to see crises as a therapeutic opportunity toassistclients in creating change for themselves and their families.Have the ability to communicate well; both orally and in writing and to document information clearly.Incumbent must sign an oath of permanent confidentiality covering all patient-related information.Responsibilities:Completes the shelter referral process with partner agency, welcomes new clients into the shelter by completing intake process (including a tour, completion of paperwork together, and reviewing shelter rules).Oversees the daily completion of client household chores.Maintains a clean and orderly shelter at all times.Ensuresthat no unregistered guests are on the shelter premises.Ensures beds are clean and prepped for incoming clientsin a timely manner; on the same day or night of client's exit.Ensuresall rooms are fully stocked.Reports any concerns or problems that occurred while on duty in staff logbook or to supervisor.Makesappropriate contactsin the case of emergency or critical incident and completes written Incident Report.Iscalm during crisis.Models respect and compassion to all clients andutilizesmotivational interviewing and harm reduction principles and techniques to minimize resistance and encourage client change.Documents activities in Daily Log each shift including time signing in, events, tasks and any information that would be helpful to the Shelter Manager and Case Manager.Tracks suppliesin houseincluding food, cleaning supplies, paper products, etc. and updates Shelter Manager on needed items.Completes daily room checks to ensure room cleanliness, holds clients accountable if their room is not clean.Holds clients accountable for following house rules andmaintainsorder in the home.Maintainappropriate boundarieswith clients inside and outside of the shelter; including after a client exits the shelter.Must have the ability to complete repetitive tasks and meetings, reviewing the same information with shelter guests daily and holding all guests to the same standards. *You will be required to walk back and forth between multiple buildings on the same block.

Salary : $19 - $26