Case Manager I

Case Manager I 

Housing Programs / Services

At Father Joe’s Villages, access to housing and supportive services is the first step toward stability, dignity, and hope. Our Housing Programs provide safe, permanent supportive housing paired with individualized services that help individuals and families build stability and move toward long-term independence. Case Managers play a key role in supporting residents as they navigate challenges, strengthen life skills, and maintain housing, with guidance and support from an experienced team.

The Role

As a Case Manager I, you play a key role in supporting individuals and families living in permanent supportive housing. The work centers on building meaningful relationships, helping clients identify and move toward personal goals, and connecting them with resources that support long-term housing stability.

In partnership with a multidisciplinary team, this role includes assessing client needs, developing individualized service plans, and providing ongoing guidance and advocacy, with support and direction from supervisors and experienced team members. It is a great opportunity for someone early in their case management career who is compassionate, organized, and committed to making a direct impact in the lives of others.

Key Responsibilities

• Provide ongoing case management services, including assessments, service coordination, crisis support, and referrals,with guidance as needed
• Build supportive, trusting relationships with clients; meet regularly to review progress and respond to changing needs
• Develop and carry out individualized case plansin collaboration with clients and team members
• Conduct home visits to assess safety, well-being, and opportunities foradditionalsupport
• Partner with landlords and property managers to help clientsmaintainstable housing
• Support clients in accessing income and benefits, including employment resources, job readiness, and public benefits (e.g., Social Security, disability programs)
• Transport clients to appointments as needed, including medical, employment, and benefit-related services
• Collaborate with team members through regular meetings and case conferencing
• Maintainaccurate,timelydocumentation of client interactions, services, and progress

Desirable Candidate Profile

• Bachelor’s degree in Social Work, Psychology, Sociology, Human Development, or a related field, or equivalent experience
• Minimumone(1)year of experience working with underserved or vulnerable populations in a social services or relatedsetting((internships, volunteer experience, or fieldwork welcome)
• This role requires regular driving between worksites and client locations. A valid driver’s license and the ability to meet organizational driving standards arerequired.

Key Competencies and Experience

• Buildsrespectful, supportive relationships with individuals from diverse backgrounds
• Brings a foundational understanding of case management practices, including assessment, service planning, goal setting, and referrals
• Communicates clearly and effectively, and is comfortable advocating for clients with support from team members when needed
• Manages a caseload whilemaintainingaccurate,timelydocumentation, with attention to detail and organization
• ComfortableusingMicrosoft Office and electronic case management or record systems
• Respondscalmly and thoughtfully to urgent or complex situations
• Works collaboratively as part of a multidisciplinary team
• Demonstrates compassion, respect, and a commitment to serving individuals experiencing homelessness

Work Schedule

This is a full-time position, typically 40 hours per week, scheduled Monday through Friday. Work hours may vary slightly based on client needs, housing appointments, or program requirements.

Compensation and Benefits

Pay is based on experience, qualifications, and internal equity. The anticipated starting pay range for this role is $22.00 to $25.30 per hour.

Father Joe’s Villages offers a comprehensive benefits package, including medical, dental, and vision coverage, retirement plan options, paid time off, 11 paid holidays, and professional development opportunities. Employees also have access to wellness programs and employee assistance resources to support work-life balance and overall well-being.

Why Join Father Joe’s Villages

Be part of a mission-driven team dedicated to ending homelessness one life at a time. Collaborate with compassionate colleagues, grow professionally, and make a meaningful impact in the lives of individuals and families working toward housing stability.

Conditions of Employment

Employment is contingent upon successful completion of applicable pre- and post-employment requirements, which may include background checks, health screenings, license or certification verification, and other role-related requirements following a conditional offer of employment.

Equal Employment Opportunity

Father Joe’s Villages is an equal opportunity employer dedicated to building a diverse and inclusive workforce. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other characteristic protected by law.