Community Case Manager-Domestic Violence

Life changing work * Welcoming staff * Generous benefits * Advancement opportunities

Join the St. Vincent de Paul Society of San Francisco and be part of the solution to break the cycles of homelessness and domestic violence in San Francisco.

St. Vincent de Paul Society of San Francisco operates the Multi-Service Center - Northern California’s largest homeless shelter, the Division Circle Navigation Center for chronically homeless individuals and couples and the Riley Center - Domestic Violence shelter and services for survivors. We have over 200 employees working in 4 locations. We are proud of our diversity and of our more than 150-year history of helping others in San Francisco.  St. Vincent de Paul Society of San Francisco’s mission is to offer hope and service, on a direct person to person basis, working to break the cycles of homelessness and domestic violence.  

SUMMARY: 

The Community Case Manager provides counseling, advocacy, and case management services to survivors of domestic violence at The Riley Center’s Community Office. This includes support groups, drop-in support as well as follow-up services for former residents of the Riley Center residential programs. This is a full-time, non-exempt, union position.

SALARY AND BENEFITS OVERVIEW:

The Community Case Manager starts at $31.66 per hour.

St. Vincent de Paul of San Francisco offers a robust benefits package that includes: 

• Kaiser HMO medical paid in full
• Voluntary dental, vision and life insurance
• 403b retirement plan with employer-paid match after one year of employment
• Employee Assistance Program
• Ten vacation and ten sick days accrued per year, two personal floating holidays and twelve and a half holidays offered per year.

RESPONSIBILITIES:

• Coordinate and provide domestic violence services to Community Office clients:  telephone, home visits, counseling, case management, advocacy, accompaniment, referrals, and assist clients with paperwork.
• Refer clients to appropriate domestic violence services in the community.
• Assume responsibility of Community Office statistical and data collection for quarterly reports.
• Attend Riley Center staff meetings, supervision meetings, and training.
• Participate in appropriate ongoing staff development & training.
• Facilitate support groups.
• Participate in ongoing cross-training to perform duties in other departments of the agency as needed.
• Maintain and compile client records, including individual case notes, daily log, and statistics, in an accurate and timely manner.
• Share office management duties: maintenance, donations, mail, supporting volunteers, etc.
• Receive training to conduct Coordinated Entry assessments and, as needed, provide coverage for the role by completing assessments.
• Perform other duties as assigned.

QUALIFICATIONS:

• BA degree in Psychology, Social Work, Gender Studies, or another related field.  Experience and/or certifications may be accepted in lieu of a degree.
• 40-hour DV certification required.  If not certified, training must be done upon hire.
• Experience working with survivors of domestic violence direct services, and government agencies is preferred.
• Average ability to write, read and speak English.
• Demonstrated skills in counseling, case management, and client advocacy.
• Familiarity with Harm Reduction philosophy and approach.
• Strong interpersonal, verbal, and written communication skills and the ability to document clearly and legibly.
• Understanding of domestic violence issues, especially in the context of race, class, gender, and sexual identity.
• Ability to work independently and with little supervision, as well as being a team player.
• Knowledge, experience, and comfort working with a diverse community, including LGBTQQ, youth, immigrants, low-income communities, and communities of color. 
• Working knowledge of community resources.
• Demonstrated commitment to open, direct, and non-violent communication.
• Ability to de-escalate crisis situations and make decisions under pressure.
• Excellent reporting skills including use of Microsoft Office and data entry skills.
• Strong initiative and ability to work both independently and cooperatively in a small office.
• Ability to maintain professional boundaries with clients, volunteers, and staff.
• Commitment to the mission of St. Vincent de Paul Society of San Francisco.

Covid vaccination and negative result on TB test required.   

Background check completed upon acceptance of job offer.

St. Vincent de Paul Society of San Francisco celebrates diversity, equity, inclusion and belonging and is an Affirmative Action/Equal Opportunity Employer.

We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction.