Family Coordinator

MISSION STATEMENT: To transform lives through love and service.

SUMMARY: The Coordinator for Bridging Families will process, monitor and assist intake specialists from various agencies to include but not limited to: Pinellas Enrichment and Mental Health Services (PEMHS) case managers, Directions for Living case managers, and City of St. Petersburg officials to include the Police department in providing temporary sheltered housing to families housed within the Center of Hope.  

ESSENTIAL DUTIES AND RESPONSIBILITIES: (These essential job functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job-related duties as required. Nothing in this job description restricts management’s rights to assign or reassign duties and responsibilities to this job at this time)

• Assist clients with check-in and check-out of the Center of Hope and orient them to house rules and services offered 
• Possess knowledge of harm reduction, motivational interviewing and trauma-informed care.
• Work with Clients to construct a Housing Stability Plan driven towards the client securing Permanent Housing
• Refer client(s) for employment assistance and income programs when appropriate. 
• Communicate with Program Director and all staff regarding client needs/situations/problems
• Coordinate with Case Management Agency and/or other agency staff to ensure access to clients in house.   Work in conjunction with case managers to deliver various services and resources to clients.
• Conduct various assessments to include VI-FSPDAT.
• Document progress in HMIS and the client file. 
• Maintain accurate required documentation, including entering required client information into Pinellas Homeless Management Information System (PHMIS), as required 
• Maintain organization and supply required forms and records 
• Maintain program/client records and data as directed by the Program Director
• Monitor and chart client’s progress/behavior throughout the program 
• Receive referrals various agencies to include nut not limited to: PEMHS/Directions/City of St. Petersburg staff for placement in the Bridging Families program. This may include, but not be limited to; confirming background checks and requesting progress notes from medical, mental health facilities and the Department of Children and Families 
• Complete additional tasks as required

OTHER RESPONSIBILITIES:

• Comply with all applicable training requirements 
• Comply with all company safety, personnel and operational policies and procedures 
• Comply with work schedule to ensure effective operations of Agency programs  
• Contribute positively as a member of a productive and cooperative team 
• Perform other duties as necessary to fulfill the St. Vincent de Paul CARES Mission 

Employee Benefits: 

• 95% Employer paid Employee only coverage (zero ded, $10 co pay plan) 
• 10k Employer paid Basic Life insurance 
• 120 hrs PTO accrued biweekly starting at day 1 of employment 
• 13 Paid Holidays to include Employee’s birthday and Date of Hire 
• We also have various retention and referral bonuses 
• 2 weeks paid training to include DEI initiatives 
• Flexible schedules in most positions 
• 3% Employer match after 6 months 
• We also offer Dental, Vision, Life, Short Term Disability, Long Term Disability, Accident, Critical Illness, Hospital, ID Shield, Legal Shield, Additional Life, FSA Medical, and FSA Dependent Care 

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.)  

• Able to speak, write and understand English  
• Possess basic computer skills 
• Must be sensitive to and respect cultural diversity amongst clients, staff and volunteers and able to work with diverse racial, ethnic and economic groups 
• Flexible work schedule including evenings, nights, weekends and holidays 
• Ability to set appropriate limits, work under deadlines and multi-task 
• Ability to organize, prioritize, self-motivate, and deliver results 
• Excellent communication and listening skills 
• Possess strong work ethics 
• Successfully pass Law Enforcement background screening  
• Valid Florida driver’s license if driving an agency vehicle or a personal vehicle for company business 
• Must have reliable transportation
• Participate in Agency Performance Quality Improvement (PQI) program and Accreditation/Reaccreditation process 
• Mission-driven attitude supplemented with integrity and passion 
• Adherence to the highest ethical standards, personally and professionally  
• A high level of openness and willingness to receive feedback/suggestions from superiors and others, and to learn new skills to improve job performance 
• Evidence of deep alignment with the St. Vincent de Paul CARES Mission and Values  
• This position requires a Level 2 background screening through the Florida Background Screening Clearinghouse. For more information on screening requirements, process, and disqualifying offenses, please visit the official Clearinghouse Education and Awareness website. https://info.flclearinghouse.com

ADDITIONAL KNOWLEDGE, SKILLS AND ABILITIES: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.)  

• Basic knowledge of DCF rules and regulations
• Database knowledge
• Ability to maintain relationships 
• CPR/First Aid certified

EDUCATION AND EXPERIENCE: (Pending on position and if prior to hire is approved by Chief Executive Officer a comparable amount of training, education or experience may be substituted for the minimum education qualifications)

• The position requires a minimum of an associate degree social work or related field.

Minimum 2-years’ experience serving homeless or at-risk families and/or individuals in crisis