Volunteer/Hospitality Coordinator

Description

Position Summary

St. Thomas More Catholic Church in Kansas City, Missouri is seeking to fill the role of Volunteer/Hospitality Coordinator. This position supports the mission of the parish by recruiting, forming, coordinating, and retaining volunteers across all parish ministries. This role also oversees parish hospitality initiatives, ensuring a welcoming environment through coordination of events such as parishioner receptions, coffee and donut gatherings, and funeral luncheons.

The Volunteer/Hospitality Coordinator collaborates closely with parish staff, clergy, ministry leaders, and the Director of Operations to ensure that volunteer engagement is welcoming, organized, compliant, and spiritually enriching.

Essential Duties

Volunteer Coordination

• Develop and implement a parish-wide volunteer recruitment strategy that reflects the parish mission and pastoral priorities.
• Promote volunteer opportunities through the bulletin, announcements, parish website, social media, parish events, and personal outreach.
• Maintain a welcoming and hospitable process for new volunteers, serving as a primary point of contact.
• Match volunteers with ministries that align with their interests, skills, and availability.
• Collaborate with ministry leaders to identify volunteer needs and role descriptions.
• Support ministry leaders in onboarding, training, and supervising volunteers.
• Address volunteer concerns with sensitivity, confidentiality, and pastoral awareness.
• Track volunteer participation and help ministries identify retention opportunities.
• Coordinate Safe Environment/child protection requirements in collaboration with parish leadership.
• Ensure all volunteers complete required background checks, training, and documentation.
• Maintain a centralized system for volunteer records, schedules, and compliance documentation.
• Prepare regular reports for parish leadership on volunteer engagement and needs.
• Communicate regularly with volunteers and ministry leaders regarding opportunities, training, and parish initiatives.
• Assist with parish events that rely heavily on volunteers.

Hospitality Responsibilities

• Coordinate and organize funeral luncheons, including volunteer scheduling, menu planning, and setup/cleanup.
• Plan and oversee regular parish hospitality events such as coffee and donuts after Mass.
• Arrange and host parishioner gatherings to foster community and connection.
• Maintain inventory of hospitality supplies and ensure proper setup for parish events.
• Collaborate with ministry leaders and volunteers to create a warm, inviting atmosphere at all parish functions.

Knowledge, Skills and Abilities

• Hospitality and relational leadership
• Organization and follow-through
• Clear and compassionate communication
• Ability to motivate and encourage others
• Respect for confidentiality and parish policies
• Mission-driven mindset

Qualifications

• Active Catholic in good standing is preferred, though familiarity with the Catholic understanding of ministry is required.
• Excellent interpersonal, organizational, and communication skills.
• Ability to work collaboratively with clergy, staff, and volunteers of all ages.
• High level of professionalism, discretion, and pastoral sensitivity.
• Proficiency with basic office software and willingness to learn parish management systems.
• Experience coordinating volunteers in a parish, nonprofit, or ministry setting.

Work Environment

• Office-based with frequent interaction across the parish campus
• Occasional evenings and weekends for parish events, meetings, or volunteer activities

St. Thomas More Catholic Church offers a comprehensive benefits program, including medical, dental and vision plans, STD/LTD fully paid by the employer, retirement plans including a 403b plan and a defined benefit pension plan. Paid time off includes generous vacation and sick leaves, plus paid holidays. 

Note: All employees are required to consent to a background check, commit to our Code of Conduct policy, and complete online and in-person trainings prior to hire.