Office Mailroom Coordinator Level II

Mailroom Coordinator

Shift: Monday-Friday 8:00 am-4:00 pm

Office Mailroom Coordinator

Qualification

• Organizational Skills:?Managing schedules, calendars, supplies, filing, and prioritizing tasks.
• Communication:?Strong verbal (in-person, phone) and written skills (emails, memos).
• Technical Proficiency:?MS Office (Word, Excel, PowerPoint, Outlook), office equipment (Pitney Bowes postage machine, printers).
• Time Management:?Overseeing multiple tasks, meeting deadlines.
• Proactiveness:?Resourcefulness and problem-solving when issues arise.
• Professionalism:?Discretion, good attitude, and appearance.?

Experience

• Prior administrative or customer service experience is highly beneficial.

Duties performed.

• Administrative support
• Handling phone calls and customer interactions
• Maintaining office supplies and records
• Mailroom operations include receiving, delivering internal mail, and receiving and utilizing the Pitney Bowes postage machine to mark postage on regular and certified mail.
• Assist in coffee services including receiving products and escorting vendors to break rooms for delivery of products.
• Assist in escorting service vendors to restricted areas.

Security Officer Duties

The Security Officer is responsible for providing security services at assigned locations with a focus on observing and reporting. Duties include, but are not limited to:

• monitoring and reporting all activity,conducting foot patrols, vehicular patrols, golf cart patrols, and/or bicycle patrol of applicable interior and/or exterior areas;
• reporting suspicious activities, suspicious persons,
• writing detailed narrative reports,
• maintaining daily activity reports (DAR’s),
• enforcing post orders, site rules, regulations, policies, procedures,
• and responding to emergency situations requiring security assistance.

Position Overview & Scope

• Conduct regular and random patrols of the interior and perimeter of the facility and identify potential safety risks, security risks and undesirable conditions.
• Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities.
• Must have good interpersonal, organizational, verbal and written
  communication skills and be able to perform multiple tasks simultaneously
• Must be able to walk long distances, sit or stand for long periods of time. Must be able to kneel and bend to look into tight spaces - all with, or without, accommodation.

Security Essential Functions and Responsibilities

The following are the duties that are necessary to satisfy the minimum requirements of the position. Other duties may be assigned on an as-needed basis.

• Responsible for executing security services as outlined in the Post Order Manual and accompanying policy and procedural guidelines and as directed by SMSSI Management.
• May be responsible for conducting walking patrols of building/facility (or assigned areas within or outside the building/facility) and include vehicular patrols, golf cart patrols and/or bicycle patrols.
• Responsible for identifying and reporting security threats, unsafe conditions or hazards, and/or other emergency situations.
• Responsible for site-specific duties and tasks based on assignment, which may include customer service, loss prevention, retail security, lobby/visitor reception, service/freight elevator security, loading dock security, and/or a variety of other safety and security roles.
• Write detailed, accurate, and legible incident reports during shift, including notation of any unusual activities and how issues were resolved. Responsible for contacting appropriate individuals (Site Supervision, Field Management, etc.) as directed by site post orders or as needed during shift.
• Responsible for knowing all site-specific policies and procedures, and implementing emergency response activities as appropriate.
• Responsible for following all company procedures, maintaining acceptable attendance, and adhering to all grooming and customer service standards.