What are the responsibilities and job description for the Medical Receptionist position at St. Michael's Eye and Laser Institute?
Benefits:
The Role: The Pulse of Our Practice
Are you the type of person who can turn a stressful medical appointment into a positive experience with just a friendly demeanor and efficient service? We are looking for a Patient Relations Coordinator who blends genuine empathy with high-tech efficiency.
You are the central point of contact for our patients and the crucial bridge between them and our clinical staff. You don't just manage appointments; you manage relationships.
Your Tech Toolkit
- 401(k) matching
- Dental insurance
- Employee discounts
- Free uniforms
- Health insurance
- Paid time off
- Training & development
- Vision insurance
The Role: The Pulse of Our Practice
Are you the type of person who can turn a stressful medical appointment into a positive experience with just a friendly demeanor and efficient service? We are looking for a Patient Relations Coordinator who blends genuine empathy with high-tech efficiency.
You are the central point of contact for our patients and the crucial bridge between them and our clinical staff. You don't just manage appointments; you manage relationships.
Your Tech Toolkit
- Nextech: Patient scheduling, charting, and records management.
- Practice : Insurance verification and financial workflows.
- Slack: Real-time team communication and patient flow management.
- Office 365: Email, documentation, and data organization.
- Elevate the Patient Experience: From the first phone call to the final checkout, ensure every patient feels welcomed, informed, and cared for.
- Navigate Complex Workflows: Utilize Nextech and Practice to manage high-volume scheduling, insurance verification, and billing with accuracy.
- Foster Team Synergy: Use Slack to instantly communicate with providers and nurses, keeping the clinic flow moving seamlessly.
- Maintain Digital Precision: Manage patient data, emails, and documentation within Office 365 while ensuring strict HIPAA compliance.
- Empathetic Communicator: You listen well and communicate with clarity, kindness, and professionalism.
- Tech-Forward: You pick up new software quickly and are proficient with Nextech, Practice , or similar EMR systems.
- Proactive Problem Solver: You anticipate needs before they become urgent issues.
- Master Multitasker: You stay calm, organized, and focused in a fast-paced environment.
- A collaborative, tech-driven, and friendly environment.
- Opportunities for growth within a fast-paced medical practice.
- A supportive team that appreciates your hard work.