What are the responsibilities and job description for the Server-Seasonal (PART-TIME) position at St. Matthew's House?
Description
OUR CORE PURPOSE:
As an expression of God’s love in Southwest Florida, we are growing to ensure that no one experiencing hunger, homelessness or addiction is alone or without a pathway for their journey from crisis to contributor. Together with our partners and participants, we cultivate communities where people are progressively seen, accepted, challenged, and supported.
GENERAL SUMMARY
An experienced and energetic Server is an important part of our growing team. The Server should exhibit a positive attitude, and be passionate about the food industry. He or she will have an active working knowledge of the menu and become familiar with Starbucks recipes. This person is fluent and comfortable working with a POS system, is an active problem-solver, can multi-task fluidly, and maintains an attitude of JOY. Excellent AND efficient people skills are essential as you interact with customers and fellow team members. The Server plays an important role in our team providing excellent customer service – both at a coffee service counter, via mobile ordering fulfillment, drive thru service, and tableside service. Our Serving staff will also maintain excellent cleanliness throughout our state-of-the-art facility. This is an opportunity to be part of an amazing organization as we expand the mission and influence of St. Matthew’s House while providing excellent service and quality food & beverages. St. Matthew’s House is a faith based 501(c)(3) charitable organization that exists to transform lives in a spiritual environment that is both compassionate and disciplined.
ESSENTIAL TASKS
- Serve and understand the items on both the lunch and breakfast menu as well as specialty coffee and tea beverages
- Speak and interact with both new and regular customers
- Maintain a clean and sanitized work station
- Follow health and safety guidelines and complete the ServSafe curriculum
- Adhere to policies and procedures of Lulu’s Kitchen
- Be punctual and able to observe regular and consistent attendance
- Contribute to a positive team environment
- To follow the guidelines of our core values and mission statement.
Requirements
Education: High school diploma
Experience: 1 year server experience preferred
Confidentiality: Works with confidential information – account numbers
Mental/Visual Demands: Flow of work requires normal mental and visual capabilities.
Physical Demand: The employee is required to handle, feel and/or reach with hands and arms, squatting, bending, and constantly moving on a regular basis. The employee must frequently lift and/or move up to 25 pounds.
Working Conditions: Working in different weather conditions outside is to be expected. Must be willing to occasionally work non-standard work schedule including nights, weekends, and other unusual hours due to business needs.
