Registered Nurse- (OB/GYN Family Health Center)

St. Mary’s Healthcare has been providing high-quality, compassionate healthcare to the people of Montgomery and Fulton counties since 1903. At St. Mary’s Hospital, the Rao Outpatient Pavilion and other locations, the local, independent healthcare organization offers the comprehensive, critical services its community needs and deserves. St. Mary’s Healthcare has also been named a 2025 Times Union Top Workplace—the first acute care hospital in the Capital Region to earn the distinction since the Times Union launched the recognition program 14 years ago.

Job Requisition: RNHEA001231
Employment Type: Full-Time
Shift: Days
Hours Per Week: 40 hours

Hiring Range: Starting at $36.67/Hourly

The actual compensation for this position will be determined based on experience and other factors permitted by law.

Responsibilities:

Clinical Triage & Assessment:

• Perform telephone and in-person triage for patients presenting with GYN-related concerns (e.g., abnormal bleeding, pelvic pain, STI symptoms, contraception issues, menopause concerns, yeast infections, and bacterial vaginosis).
• Assess early pregnancy–related symptoms—including suspected early pregnancy, light to moderate bleeding, abdominal or pelvic pain, possible pregnancy loss, and warning signs of ectopic pregnancy—providing sensitive, trauma-informed guidance and determining appropriate care disposition.
• Assess symptom severity and determine appropriate disposition based on clinical guidelines and organizational standards of care.
• Provide evidence-based advice on self-care, warning signs, emergency symptoms, and follow-up needs.
• Escalate urgent or emergent concerns to providers or emergency services when appropriate.

Care Coordination:

• Coordinate urgent and routine GYN appointments, diagnostic testing, and follow-up care.
• Communicate provider orders, lab results, imaging results, and treatment plans to patients.
• Assist with medication refills, contraception management, and pre-/post-procedure instructions.
• Support care pathways for services such as IUD insertion, colposcopy, LEEP, infertility evaluations, and peri-/post-operative care.
• Facilitate proper emergency department (ED) handoff for patients requiring higher-level evaluation, ensuring accurate communication of clinical findings and concerns.
• Schedule appropriate follow-up visits, determining when evaluation is suitable for a mid-level provider versus requiring an MD appointment.
• Once a viable pregnancy is determined, complete a warm handoff to the prenatal coordinator to ensure seamless transition into prenatal care.

Peri-/Post-Operative Care:

• Provide comprehensive pre-operative support, including patient preparation and counseling.
• Assess post-operative complications and patient-reported concerns to ensure timely intervention.
• Deliver clear, evidence-based post-operative instructions to promote safe recovery.
• Conduct follow-up assessments after major procedures to evaluate healing, symptom changes, and ongoing care needs.

Patient Education & Support:

• Educate patients on GYN health topics including menstrual health, STI prevention, contraception options, menopause, and reproductive wellness.
• Provide compassionate support for sensitive issues such as abnormal Pap results, sexual health concerns, reproductive planning, and early pregnancy concerns.
• Ensure patients understand when to seek emergency care for symptoms such as heavy bleeding, severe pain, or signs of infection.

Documentation & Compliance:

• Document all triage encounters accurately in the electronic health record (EHR).
• Follow HIPAA requirements and organizational protocols.
• Participate in quality improvement initiatives focused on women’s health and patient safety.
• Stay current on GYN clinical guidelines, including STI treatment updates, Pap/HPV screening recommendations, and contraceptive counseling standards.

Preferred Qualifications:

• Direct experience in OB/GYN or reproductive health triage.
• Experience with STI treatment protocols, contraceptive counseling, and GYN procedure support.
• Certification in Ambulatory Care Nursing or Women’s Health Nursing.

Key Competencies:

• GYN-focused clinical assessment
• Trauma-informed communication
• Crisis management skills
• Strong organizational and multitasking abilities
• Empathy, cultural competence, and patient advocacy

Work Environment

• GYN health center or women’s health clinic setting.
• May include telephone, virtual, and in-person triage.
• Requires discretion and professionalism in handling sensitive reproductive health matters.

Education:
• High School Diploma/GED required • Diploma from an accredited school/college of nursing required.

Required Skills & Attributes:

• Ability to organize and establish day-to-day priorities while using critical thinking skills in all aspects of the job.
• Must be able to multitask while remaining professional, focused, composed and positive.
• Excellent customer service skills
• Displays integrity, friendliness, and compassion.
• Must be able to establish an appropriate and effective rapport with others.
• Demonstrates flexibility
• Takes initiative
• Able to work in a fast-paced environment
• Embraces new opportunities to grow both personally and professionally.
• Effective critical thinking and problem-solving skills.
• Proficient with various Microsoft Office products (Word and Excel).
• Strong organizational skills.
• Effective interpersonal skills.
• Ability to take and follow direction in a positive and appropriate manner.
• Ability to work as part of a team and independently. Must be able to demonstrate effective and appropriate written and oral communication skills.
• Must be able to speak, read, write and follow instructions in English

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.