Patient Access Supervisor

PATIENT ACCESS SUPERVISOR

Rate of pay displayed reflects the beginning of the pay scale. At the time of an offer, determination of your offer will reflect your skills and experience as it relates to the position.

ST MARYS REGIONAL MEDICAL CENTER

Patient Registration

Full Time · Day Shift · 7a-3:30pm

JOB SUMMARY

The Supervisor, Patient Access Registration is responsible for the management and oversight of the Patient Access and Emergency Department Registration activities. The primary purpose of this position is to ensure that St. Mary’s Regional Medical Center patient accounts are processed in an efficient and timely manner. The position works in a cooperative team environment to provide value to customers (internal or external). The Supervisor, Patient Access Registration position reports directly to the Director of PFS and will have strong working relationships with Operational and Revenue Cycle Management departments, which include, but are not limited to; Patient Representative Services and HIMS. Additionally, the Supervisor may work with the Managed Care department, clinical departments, general finance, and outsource vendors. This position requires hands-on responsibilities while working collaboratively with their respective personnel.

JOB REQUIREMENTS

EDUCATION

• A high-school diploma or GED required

EXPERIENCE

• 5 or more years in a supervisory role required

OTHER SKILLS REQUIRED

• Experience in a medical setting preferred, but not mandatory
• Working knowledge of office practice and procedures is a plus
• Excellent administrative, management, communication, and interpersonal skills
• Ability to relate professionally with employees, administrators, to develop and maintain positive working relationships
• Effective use of telephone skills

Covenant Health Mission Statement

We are a Catholic health ministry, providing healing and care for the whole person, in service to all in our communities.

Our Core Values:

•Compassion

We show respect, caring, and sensitivity towards all, honoring the dignity of each person, especially the poor, vulnerable, and suffering.

•Integrity

We promote justice and ethical behavior and responsibly steward our human, financial and environmental resources.

•Collaboration

We work in partnership, dialogue, and shared purpose to create healthy communities.

•Excellence

We deliver all services with the highest level of quality while seeking creative innovation.

Applicants, employees, and former employees are protected from employment discrimination based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), disability, and genetic information (including family medical history).

Job Type: Full-time

Pay: From $19.55 per hour

Benefits:

• 403(b)
• 403(b) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Healthcare setting:

• Hospital

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Lewiston, ME 04240: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Required)
• Supervising: 5 years (Required)

Work Location: In person