What are the responsibilities and job description for the Patient Service Representative - Cardiology Clinic position at St. Mary's Physician Care?
Overview:
Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf
Responsibilities:
#LI-AM5
Qualifications:
1. Previous experience in a medical setting, preferred.
At St. Mary’s Physician Care, our dedicated team of professionals is committed to our core values of quality, compassion, and community. Affiliated with St. Mary’s Medical Center, St. Mary’s Physician Care is actively seeking new members to join its award-winning team!
Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf
We are seeking a friendly, detail-oriented Patient Service Representative (PSR) to join our cardiology clinic team. As a key member of our front office staff, you will be the first point of contact for patients, responsible for creating a welcoming environment, managing appointments, verifying insurance, and ensuring smooth clinic operations. This role requires strong interpersonal skills, multitasking abilities, and a commitment to providing excellent patient care.
Key Responsibilities:
Key Responsibilities:
- Greet patients and visitors in a professional and courteous manner
- Schedule, confirm, and manage patient appointments efficiently
- Answer incoming calls and respond to patient inquiries or route them appropriately
- Verify patient insurance coverage and obtain authorizations when necessary
- Collect and process co-pays, deductibles, and other payments
- Maintain accurate and up-to-date patient records in the electronic health record (EHR) system
- Assist with check-in and check-out procedures
- Communicate with clinical staff to ensure coordinated patient care
- Handle confidential information with the highest level of integrity and discretion
#LI-AM5
EDUCATION, EXPERIENCE, TRAINING
1. Previous experience in a medical setting, preferred.
2. Knowledge of medical terminology preferred.
3. High School Diploma or Equivalent preferred.
4. Customer Service experience preferred.