Patient Access Registrar

This job was posted by https://idahoworks.gov : For more information,

please see: https://idahoworks.gov/jobs/2529842

Patient Access Registrars perform all registration and hospital

admission functions across St. Marys Health or Clearwater Valley Health

locations. Collect patient and insurance information essential for clean

claims billing, collect patient co-payments and cost share, verify

insurance eligibility, process admissions, transfers and discharges.

Provide required patient and transfer information to medical staff and

enter into the electronic medical record. Obtain patient signatures on

hospital, clinic, and CMS-required forms. Greets patients and visitors

in a friendly and courteous manner. Demonstrates respect and

understanding of confidentiality for patients, staff and others.

Maintains HIPAA Privacy Standards and follows all clinic and hospitals

policy and procedures, as well as federal and state regulations

governing the registration process.

**Essential Job Functions:**

• Register and direct patients through the Emergency Department,
  
  

outpatient, and clinic registration areas of all hospital and clinic

locations.

• Collect demographic and insurance information at the point of
  
  

service

• Verify insurance coverage to ensure accurate billing.
• For uninsured patients, refer to Financial Counseling to identify
  
  

and link potential payer coverage.

• Collects pre-arranged or self-pay deposits, and point of service
  
  

copayments

• Obtain patient signature on all required registration forms (i.e.,
  
  

Consent, Health Risk Assessments, And Other CMS-required Forms).

• Scan insurance and identification cards into the Electronic Medical
  
  

Record.

• Communicate to clinical departments the patient information relevant
  
  

to patient advocacy and care, as obtained through the registration

process.

• Provides excellent customer service and supports the patient
  
  

Experience

• Completes mandatory training
• A certain degree of creativity and latitude is required
• Familiar with standard concepts, practices, and procedures within
  
  

the Patient Access industry

• Relies on experience and judgment to plan and accomplish goals.
• Competent to meet age specific needs of the unit assigned
• Performs other related duties as assigned
• Maintains confidentiality of all hospital and patient information at
  
  

all times. Follows HIPAA regulations and policies.

• Communicates with patients, physicians, families and co-workers in
  
  

person and on telephone.

• Regular and predictable attendance is an essential job function.
  
  

**Minimum Qualifications:**

• High School diploma or equivalent preferred
• Minimum of 1 year customer service preferred
• One year of experience and/or education in front office procedures
  
  

Preferred

• Proficient in business office practices and computer applications
• Exhibits excellent written and verbal communication skills, with a
  
  

focus on customer service and the patient experience.

• Knowledge of current government and commercial payers and payment
  
  

methodologies.

• Prior medical office and/or hospital business office experience
  
  

highly desirable

• Basic medical terminology preferred
• Ability to adapt to a rapidly growing and changing work environment
  
  

Full time, 40 hours per week, variable shift/schedule

CVH is EOE