What are the responsibilities and job description for the Registered Nurse Care Navigator - Concierge position at St. Luke's Hospital?
Job Posting
We are dedicated to providing exceptional care to every patient, every time.
St. Luke’s Hospital is a value-driven award-winning health system that has been nationally recognized for its unmatched service and quality of patient care. Using talents and resources responsibly, we provide high quality, safe care with compassion, professional excellence, and respect for each other and those we serve. Committed to values of human dignity, compassion, justice, excellence, and stewardship St. Luke’s Hospital for over a decade has been recognized for “Outstanding Patient Experience” by HealthGrades .
Position Summary:
The Concierge Care Navigator is a dedicated liaison for St. Luke’s concierge patients and other patient populations of the organization. This role ensures a seamless, personalized healthcare experience by triaging care needs and coordinating provider visits and other care access points. The ideal candidate is a Registered Nurse with exceptional interpersonal, customer service, and communication skills. Responsible for promoting teamwork with all members of the healthcare team. Performs duties in a manner consistent with St. Luke’s mission and values.
Education, Experience, & Licensing Requirements:
Education: Bachelor's in Science Nursing or other healthcare related field .
Experience: Minimum of 3 years of clinical experience, preferably in ambulatory or care coordination settings.
Licensure: Current licensure as a Registered Nurse in the state of Missouri . Certification in Case Management (CCM) or Patient Navigation preferred.
Benefits for a Better You:
You matter. We could not achieve our mission daily without the hands of our team. Our culture and compassion for our patients and team is a distinct reflection of our dynamic workforce. Each team member is focused on being part of something much bigger than themselves. Join our St. Luke’s family to be a part of making life better for our patients, their families, and one another.
We are dedicated to providing exceptional care to every patient, every time.
St. Luke’s Hospital is a value-driven award-winning health system that has been nationally recognized for its unmatched service and quality of patient care. Using talents and resources responsibly, we provide high quality, safe care with compassion, professional excellence, and respect for each other and those we serve. Committed to values of human dignity, compassion, justice, excellence, and stewardship St. Luke’s Hospital for over a decade has been recognized for “Outstanding Patient Experience” by HealthGrades .
Position Summary:
The Concierge Care Navigator is a dedicated liaison for St. Luke’s concierge patients and other patient populations of the organization. This role ensures a seamless, personalized healthcare experience by triaging care needs and coordinating provider visits and other care access points. The ideal candidate is a Registered Nurse with exceptional interpersonal, customer service, and communication skills. Responsible for promoting teamwork with all members of the healthcare team. Performs duties in a manner consistent with St. Luke’s mission and values.
Education, Experience, & Licensing Requirements:
Education: Bachelor's in Science Nursing or other healthcare related field .
Experience: Minimum of 3 years of clinical experience, preferably in ambulatory or care coordination settings.
Licensure: Current licensure as a Registered Nurse in the state of Missouri . Certification in Case Management (CCM) or Patient Navigation preferred.
Benefits for a Better You:
- Day one benefits package
- Pension Plan & 401K
- Competitive compensation
- FSA & HSA options
- PTO programs available
- Education Assistance
You matter. We could not achieve our mission daily without the hands of our team. Our culture and compassion for our patients and team is a distinct reflection of our dynamic workforce. Each team member is focused on being part of something much bigger than themselves. Join our St. Luke’s family to be a part of making life better for our patients, their families, and one another.