What are the responsibilities and job description for the Director - Patient Financial Services position at St. Luke's Hospital - MO?
Job Posting
We are dedicated to providing exceptional care to every patient, every time.
St. Luke’s Hospital is a value-driven award-winning health system that has been nationally recognized for its unmatched service and quality of patient care. Using talents and resources responsibly, we provide high quality, safe care with compassion, professional excellence, and respect for each other and those we serve. Committed to values of human dignity, compassion, justice, excellence, and stewardship St. Luke’s Hospital for over a decade has been recognized for “Outstanding Patient Experience” by HealthGrades.
Position Summary:
The Director of Patient Financial Services is responsible for the strategic and operational leadership of enterprise patient accounting functions across hospital and professional billing operations. This includes oversight of billing, payment posting, accounts receivable management, denial resolution, and collections for institutional and professional claims across hospital services and affiliated medical group practices. The Director drives financial performance through data-driven decision-making, operational excellence, and the development of high-performing revenue cycle teams. This role partners closely with Revenue Cycle leadership, clinical departments, and payer organizations to optimize reimbursement, reduce denials, accelerate cash collections, and ensure regulatory compliance.
Education, Experience, & Licensing Requirements:
Education: Bachelor’s degree in business, accounting, or equivalent required. Master's Degree preferred.
Experience: 7 years of progressive leadership experience in healthcare revenue cycle or patient financial services, or related field.
Licensure: CHFP or FHFMA certification preferred.
Benefits for a Better You:
· Day one benefits package
· Pension Plan & 401K
· Competitive compensation
· FSA & HSA options
· PTO programs available
· Education Assistance
Why You Belong Here:
You matter. We could not achieve our mission daily without the hands of our team. Our culture and compassion for our patients and team is a distinct reflection of our dynamic workforce. Each team member is focused on being part of something much bigger than themselves. Join our St. Luke’s family to be a part of making life better for our patients, their families, and one another.