What are the responsibilities and job description for the Administrator & Executive Assistant to the Pastor position at St. Luke A.M.E. Church - Fayetteville, NC?
POSITION SUMMARY
St. Luke AME Church — one of Fayetteville's anchor institutions, now in its 147th year — is seeking a skilled, servant-hearted professional to serve as its Church Administrator and Executive Assistant to the Pastor. This part-time role is central to a season of strategic renewal under the PATH Forward Ministry Plan and will be responsible for the church's day-to-day operational excellence, digital communications infrastructure, and direct administrative support to the Pastor.
The Church Administrator / EA will work alongside the Church Records & Membership Coordinator — a long-tenured team member who holds deep institutional knowledge — and is expected to build a collaborative, intergenerational working relationship that honors both continuity and forward movement.
CORE RESPONSIBILITIES
1. Executive Support to the Pastor
• Manage the Pastor's calendar, scheduling appointments, meetings, and ministry engagements
• Screen and route incoming calls, emails, and correspondence
• Prepare materials for pastoral meetings, including agendas, briefing notes, and follow-up items
• Coordinate logistics for church events, conferences, and external engagements on the Pastor's behalf
• Serve as a professional point of contact representing the Pastor's office
2. Front-of-House & Facilities Coordination
• Manage the church office during posted hours (9:00 AM – 1:00 PM, Monday–Friday)
• Answer and direct incoming phone calls with professionalism and hospitality
• Administer building reservation requests, maintaining an accurate facility calendar
• Greet visitors and respond to walk-in inquiries
• Coordinate with trustees and facilities volunteers on building access and setup logistics
3. Digital Communications & Outreach
• Maintain and update the church website with current announcements, events, and ministry information
• Manage church email communications, including newsletters and pastoral correspondence
• Coordinate with the Public Relations Commission Chair on social media content and scheduling
• Support digital giving platform administration and communications related to stewardship campaigns
• Ensure consistent, professional digital presence across all church-managed platforms
4. Church Management Software & Database Administration
• Serve as the primary administrator for the church's database management system (e.g., Planning Center, Servant Keeper)
• Maintain accurate and current member giving records, contact information, and attendance data
• Generate reports and data summaries as needed for the Pastor, Official Board, and Quarterly Conference
• Coordinate with the Commission on Membership, Evangelism, and Discipleship to ensure historical records are properly archived and digitized
• Manage digital giving records in coordination with the Church Treasurer
5. Partnership with Church Records & Membership Coordinator
• Serve as a collaborative partner to the Church Records & Membership Coordinator, who holds primary responsibility for official membership rolls, paper records, and historical archives
• Seek guidance from the Coordinator on institutional history, long-tenured member relationships, and established church practices
• Support digitization of historical records as a joint, ongoing initiative
QUALIFICATIONS
Required
• High school diploma or equivalent; associate or bachelor's degree preferred
• Minimum 2 years of administrative, office management, or executive support experience
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and Microsoft Office 365
• Experience with or ability to quickly learn church management software
• Strong written and verbal communication skills
• Demonstrated ability to manage multiple priorities with professionalism and discretion
• Comfort working in a faith-based environment and alignment with the values of St. Luke AME Church
Preferred
• Experience with website content management systems (WordPress or similar)
• Familiarity with email marketing platforms (Mailchimp, Constant Contact, or similar)
• Prior experience in a church, nonprofit, or ministry administrative role
• Experience with digital giving or financial platforms (Tithely, or similar)
CORE COMPETENCIES
• Servant leadership — approaches every task as ministry, not merely administration
• Discretion — handles sensitive pastoral and congregational information with confidentiality
• Relational intelligence — able to build trust across generational and cultural lines
• Initiative — self-directed and able to prioritize without constant supervision
• Digital fluency — comfortable adopting new platforms and training others over time