What are the responsibilities and job description for the Chinese speaking Customer Service Associate and interpreter position at ST Lucia Healthcare management?
About us
ST Lucia Healthcare management corporation is a company headquartered in Beijing. We are professional, customer-centric and our goal is to provide one-stop medical facilitation services to Chinese high-profile patients.
Our work environment includes:
- Growth opportunities
- Flexible work hours
- International workforce
We're seeking energetic, fast-thinking, Mandrin speaking professionals to join our team of Customer Service Representatives in a fast-paced, relax environment. The successful candidates will be responsible for helping Chinese patient seeking treatments resolution from medical center and solve customer issues when necessary.
Our Customer Service Representatives are often the first point of contact for medical issues, so we are interested in hiring individuals with a commitment to customer satisfaction and an ability to make quick and accurate decisions.
Responsibilities:
- Translate and communicate regarding customers' medical need
- Help customers to contact hospital staff on their behalf
- Perform administrative duties such as copying, filing, sorting and distributing documents.
- Maintain accurate records of service notes
职位类型：全职, 兼职
薪资： $30.00至$40.00（每小时 ）
福利:
- Flexible schedule
教育背景:
- Bachelor's (首选)
工作语言:
- Chinese (必填)
- driving (首选)
可接受的工作班次:
- 早班 (必填)
- 晚班 (必填)
- 通宵夜班 (首选)
Work Location: 现场办公
Salary : $30 - $40