What are the responsibilities and job description for the Special Exhibits Representative - Part Time position at St. Louis Science Center?
Description
SUMMARY:
The Special Exhibitions Representative is responsible for the delivery of high-quality guest experiences in our temporary Special Exhibitions, as well as our ride experiences such as the Pulseworks ESP Motion, I360, and VR Transporter simulators. Team members of this role are responsible for guest safety, customer service, and education across all of the Special Exhibitions venues.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Develop and maintain a thorough working knowledge of each Special Exhibition, as well as general Science Center operations and procedures.
- Maintain a friendly and professional atmosphere, with an emphasis on high-quality guest experiences.
- Understand and interpret educational materials for the guests in all Special Exhibitions venues.
- Cashiering: Conduct ticket transactions for all SLSC venues and provide guest suggestions based on age, content interests, and events or promotions.
- Facilitate demonstrations or activities within the exhibitions.
- Train, inform, and ensure the safety of guests with the Pulseworks Motion, I360, VR simulators.
- Respond promptly to all visitor questions, concerns, or complaints.
- Monitor visitor behavior and assist the Security team in enforcing basic safety, security, and emergency procedures.
- Ability to work with large groups, including school-age children.
- Other duties as assigned.
Requirements
EDUCATION/EXPERIENCE:
High school diploma or GED required. At least 2 years College or Technical School education preferred.
Coursework in the Sciences (Physics, Biology, Chemistry, etc.) Technology or Mechanics, or Museum Studies preferred.
Retail, restaurant, or other customer service experience a plus.
PHYSICAL DEMANDS/ WORK ENVIRONMENT:
Must be able to lift 20 pounds.
Must be able to stand and walk for a whole shift, possibly 8 hours. Must be able to withstand large crowds and loud noise. Will work in a 12,000 sq. ft. Exhibition Hall, public museum setting.
The Saint Louis Science Center values diversity by creating a work environment that welcomes, embraces, and appreciates diversity of all individuals.
