INFORMATION SPECIALIST - RPT

In this role you will:

• Assist customers with library card registration and checking out and returning library materials.
• Assist in preparation, delivery, and receipt of Library materials; receive payment from customers.
• Provide technology assistance to customers with Library equipment.
• Assist with daily housekeeping operations, projects, and opening and closing of the building

• Assist with programming as needed.

You will need to be:

• Friendly, patient, and able to build relationships at all levels.
• Able to see the big picture and promote consistency and excellence of service.
• Capable of effectively presenting information and responding to questions from customers and staff
• Flexible, positive, and willing to work with staff and colleagues to successfully overcome challenges.

• Organized, detail-oriented, and able to work with competing tasks and priorities.

You will need to have:

• At least six months of customer service-related experience, or an associate’s degree, or equivalent from a two-year college or technical school.
• Strong communication, writing, and speaking skills.
• Strong organizational skills.
• Ability to learn and use technology as the Library continues to evolve
• Comfort with presenting to various audiences to execute unique and exciting events.

Benefits include:

• Competitive salary range starts at $16.67 per hour.
• Medical, dental, and life insurance
• Paid vacation, holidays, and sick days
• Pension plan through the Employees Retirement System of the City of St. Louis

• Professional development

Hours for this position are:

Tuesday, Wednesday, & Thursday 4:00 - 8:00 p.m., Friday 11:00 - 3:00 p.m., Saturday 11:00 - 3:00 p.m. One Sunday 1:00 to 5:00 every six weeks. Hours are subject to change.

About Central Library:

Central Library is located in downtown St. Louis and is surrounded by other notable architecture and cultural destinations. Central Library, an architectural masterpiece designed by Cass Gilbert, opened to the public in 1912 after more than four years of construction. As Central Library neared 100 years of service, a remarkable group of St. Louisans worked together to restore and renew this great Library and prepare it for the digital world of the 21st century, all while preserving its historic beauty and continuing to make available its remarkable physical collections. Central is within easy walking distance of many great restaurants and sports (baseball Cardinals and hockey Blues, whose archives are housed at SLPL) and entertainment venues.

About SLPL:

St. Louis Public Library is a true urban library, representing the historic center of the St. Louis region: the City of St. Louis. With its roots in the mid-1800s, St. Louis Public Library has a long history of innovation and service, a large and historic collection including rare books and extensive special collections, and a diverse and dedicated staff. Our technology is a major resource throughout the City and beyond, and the Library makes an enormous investment in technology annually to keep them state of the art. We operate in 15 locations in a relatively small city of 61 square miles. These range from our magnificent Central Library – one of the world’s great public libraries – to regional and neighborhood libraries that vary in size and design but are centerpieces in their communities. St. Louis was an early, passionate supporter of library services to children, and that remains a core value and mission. Outreach into our varied communities, marketing the Library’s remarkable strengths, and working with civic and cultural partners to benefit St. Louisans are all closely held values and goals at the Library.

To apply:

If you are interested in this opportunity, please visit slpl.org and click on the Careers link, and submit both your cover letter and your resume with your application. Thank you!