Human Resources Specialist

Are you organized, detail-oriented, and passionate about helping people? Join our Retirement and Benefits team as a Human Resources Specialist and become the friendly, knowledgeable resource employees and retirees rely on for guidance. In this role, you'll provide exceptional customer service, manage important data and documentation, work with multiple software systems, and support the clerical and administrative needs of the office while supporting individuals through some of life's most meaningful decisions.

The typical starting salary range is $ $22.78 hourly depending on the candidate's qualifications and experience as well as budgetary considerations. Additionally, we offer a competitive benefits package and a generous Paid Time Off (PTO) policy. To learn more about these and other County benefits, please visit Competitive Benefits - St. Louis County Website.

Examples of Duties

• Assist employees and retirees regarding procedures, forms, eligibility, and general inquiries.
• Provide accurate and timely information on office related programs, policies, and procedures.
• Process forms, enrollments, applications, and documentation related to retirement and benefits.
• Maintain and update retiree and employee records in HR and benefits management systems.
• Utilize multiple software platforms for data entry, reporting, and document management.
• Answer and respond to phone calls, emails, and in-person inquiries with a high degree of professionalism, enthusiasm, courtesy, and compassion.
• Schedule, set up, confirm, and manage appointments and meetings.
• Review, prepare, and distribute correspondence, reports, and other documents or information as requested.
• Ensure compliance with confidentiality and data protection standards.
• Support special projects and other administrative tasks assigned.

Minimum Qualifications

Bachelor's degree in Business Administration, Human Resources, or a related field or an equivalent combination of experience.

Knowledge, Skills, and Abilities:

• Comprehension of Retirement Plan, benefit options, and related programs for retirees and employees as appropriate at time of inquiry.
• Proficiency in Microsoft Office Suite and ability to learn other applications and/or software quickly.
• Strong organizational and communication skills with great attention provided to details.
• Excellent professional verbal and written communication skills.
• Ability to handle sensitive information with utmost discretion.
• Customer service focused, initiative taking, and problem-solving abilities.

Additional Information

SELECTION AND APPOINTMENT: A selection committee will evaluate the qualifications of each applicant which will include recentness and appropriateness of the applicant's education and experience, answers to the supplemental questions, results of employment references investigated and any other appropriate information available.

The selection committee will admit to the interview only those persons who possess the most job related qualifications and may establish admittance criteria beyond the minimum qualifications stated above. The interview will comprise 100% of the applicant's earned grade. A candidate must earn a qualifying grade of 70 or more on the interview to be eligible for appointment. After initial interviews with the selected candidates are conducted, an email will be sent to the address on file with instructions on how to complete and submit a Conviction Questionnaire. Candidates have 3 days to complete the required questionnaire.

The five top ranking candidates, based on the final grade, will be certified to the Department Director/Appointing Authority who will make the final decision.

All applicants conditionally offered a merit position will be required to submit to urinalysis to screen for illegal drug use prior to appointment. Screening will be performed by a reputable clinical laboratory. The cost of screening will be covered by the County.

St. Louis County offers its employees many excellent benefits with paid medical insurance, 20 days of PTO (paid time off) the first year and increasing with seniority, and 11-12 paid holidays. Employees hired for full time employment will participate in the St. Louis County retirement plan where they contribute 4% of their salary to the defined benefit plan with vesting after 7 years. Other benefits include: paid life insurance, a credit union, 457 Deferred Compensation Plan, pre-tax premium pay plan, dependent care and medical expense reimbursement plans, and short and long term disability insurance.

In addition to these benefits, as of January 1, 2023, St. Louis County approved up to 480 hours of paid parental leave for eligible employees welcoming new children, either by birth or adoption. The employee can also take up to 80 hours of leave for prenatal care and up to 80 hours for care of the child within the first year.

Salary : $23