Admissions Coordinator

St. Margaret’s Family of Care is seeking an Admissions Coordinator to join our team at our St. Jude's Campus. This person must have excellent communication skills and be organized. It is the responsibility of the Admissions Coordinator to provide the highest level of customer service to potential residents, their families and case workers. The Admissions Coordinator is responsible for reviewing referrals, touring potential residents and their family, and working with our team to ensure we can clinically meet the needs of the resident. In addition, the Admissions Coordinator will promptly respond to case workers, verify a payer source before accepting anyone to St. Jude's Health and Wellness Center and complete other duties as assigned.

Job Qualifications:

• Bachelor's Degree from an accredited institution
• Reliable Transportation; ability to travel 50% with no overnight stays
• At least 1 year of previous experience working in a hospital or long term care setting
• Ability to understand oral and written instruction.
• Ability to maintain friendly, courteous interaction with all visitors, tenants, staff, and residents and do so effectively and efficiently.
• Possession of strong organizational and leadership skills.
• Excellent verbal and written communication skills. Possess exceptional interpersonal communication skills.
• Ability to work independently on assigned tasks as well as to accept direction on given assignments.
• Able to work collectively with the administrative team associates
• Experience using MS office, outlook, excel, word and powerpoint

Job Duties:

• Respond to all inquiries for potential admits
• Refer all qualified residents to St. Margaret’s, St. Jude’s or St. Margaret’s Hospice
• Maintain and establish relationships with hospital case workers and other long term care facilities.
• Monitor through interviews and floor rounds all “dignity” issues for residents
• Manage all resident requests
• Conduct daily floor huddles on assigned floor
• Manage any and all family or resident complaints, direct complaints to the appropriate department and follow up to ensure the issue is resolved.
• Ensure that all bed hold letters are distributed in a timely manner
• Maintain all resident payer sources; assist with enrolling and dis-enrolling when necessary
• ALL OTHER DUTIES AS ASSIGNED

Applicants with nursing home or healthcare experience will receive priority.

This is a full-time position requiring 40 hours per week. Your regular schedule will be 8:00 – 4:30, Monday through Friday. You might be required to work after hours on weekends and holidays.

St. Jude's offers competitive pay, benefits and a retirement plan!

Job Type: Full-time

Pay: $22.00 - $27.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• 403(b)
• 403(b) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $22 - $27