What are the responsibilities and job description for the Youth Transitional and Rapid Re-Housing Case Manager – HRC (Petersburg) position at St. Joseph's Villa?
Overview
Under the direct supervision and guidance of the Petersburg Program Manager, the Youth Transitional and RRH Case Manager will work as part of YHDP (Youth Housing Demonstration Program). This program is responsible for assisting young adults (18-24) to successfully exit homelessness and move into permanent housing. The incumbent will work closely with Flagler Leadership staff to help develop, implement, and maintain the YHDP program.
All work is performed in a collaborative, team-based model with a systems approach. Work is performed safely, effectively, to the highest ethical standards, and in accordance with accrediting standards and St. Joseph’s Villa’s mission, values, and guiding principles.
This position is based in the Housing Resource Center in Petersburg.
Responsibilities
- Provide support, including a housing plan, when appropriate, to youth households who are temporarily utilizing a hotel room as transitional housing until they are permanently housed
- Assist with identifying appropriate youth households for transitional housing intervention, in accordance with funder and program requirements
- Develop and maintain relationships with hotel staff in order to best serve those participating in Transitional Housing program
- Assessment and Development of Stabilization Plan, including the coordination of temporary housing, if needed
- Assists eligible youth with obtaining and maintaining rental housing in the community. This may include utility deposits, furniture assistance, and acquisition of donations, when appropriate
- Case Management to include community referrals, collaboration with relevant entities, life skills, and education
- Work collaboratively with community resources to support young adult clients attain education and employment
- Processing of Financial Assistance (subsidies, other) including applications, check requests
- Maintain accurate and timely documentation and tracking including paper files and HMIS (Homeless Management Information System) according to all funders and regulatory entities
- Use weekly Case Coordination meetings to share client progress and get support in working with high barrier clients.
- Team Participation, including team meetings, group activities, and community meetings that are essential for the operation of an effective service
- Perform other duties as assigned
Qualifications
- Bachelor’s degree in human service field preferred (relevant experience may be considered in lieu of degree)
- One (1) year directly related experience with a similar population
- Proficiency with MSOffice Suite (Windows, Excel, Power Point, Outlook) and Internet research
- Valid VA driver’s license with excellent driving record
- Fluency in Spanish helpful