What are the responsibilities and job description for the Practice Associate position at St. Joseph's Health?
Job Description
Provides a variety of clerical functions for the department supporting the primary assigned division and providing cross support of other divisions as required. Responsible for providing all practice support duties according to established policies and procedures. Executes daily tasks in a prompt and accurate manner. Performs all pre-visit and post-visit follow-up tasks. Ensures excellent customer service, efficient patient flow, effective communication with patients, physician and other hospital departments. The primary goals are patient, customer and Provider sastisfaction and accurate billing, and timely resolution of registration and billing exceptions.
Qualifications
Work requires a High School diploma or equivalent and one to two years of previous work related experience. Proficiency in MS Office required: Word, Excel, Access, Outlook and PowerPoint. Bilingual preferred. Work requires communication skills needed to frequently answer telephone calls and work with multiple interruptions and still sustain positive communication. Valid driver’s license with no pending violations and an acceptable safe driving record, as well as compliance with Qualifications to Drive a System Vehicle as well as all policies as outlined in the SJHS Fleet Management & Safety Program
About Us
St. Joseph’s Health is recognized for the expertise and compassion of its highly skilled and responsive staff. The combined efforts of the organization’s outstanding physicians, superb nurses, and dedicated clinical and professional staff have made us one of the most highly respected healthcare organizations in the state, the largest employer in Passaic County, and one of the nation’s “100 Best Places to Work in Health Care”.
Benefits Eligibility: (Full-time and Part-time Employees-over 20 hours a week)
About The Team
St. Joseph’s University Medical Center is an academic tertiary care medical center and state designated trauma center, located on the Paterson campus, regularly accepts referrals of difficult or unusual cases from other hospitals and physicians and performs both complex and routine procedures.
The Medical Center offers a full complement of specialty and subspecialty services including ambulatory, behavioral health, cardiovascular, emergency/trauma, internal medicine, neuroscience, oncology, orthopedic/spine, rehabilitation, surgical specialty, women’s health, imaging and pediatrics.
The nursing team at St. Joseph’s University Medical Center, which includes St. Joseph’s Children’s Hospital, has held the Magnet Award for Nursing Excellence, the profession’s highest honor, since 1999. They are also recipients of the prestigious 2010 Magnet Prize™ - one of only 8 Magnet-designated hospitals to ever receive The Magnet Prize, and the only one worldwide to receive the 2010 award.
Provides a variety of clerical functions for the department supporting the primary assigned division and providing cross support of other divisions as required. Responsible for providing all practice support duties according to established policies and procedures. Executes daily tasks in a prompt and accurate manner. Performs all pre-visit and post-visit follow-up tasks. Ensures excellent customer service, efficient patient flow, effective communication with patients, physician and other hospital departments. The primary goals are patient, customer and Provider sastisfaction and accurate billing, and timely resolution of registration and billing exceptions.
Qualifications
Work requires a High School diploma or equivalent and one to two years of previous work related experience. Proficiency in MS Office required: Word, Excel, Access, Outlook and PowerPoint. Bilingual preferred. Work requires communication skills needed to frequently answer telephone calls and work with multiple interruptions and still sustain positive communication. Valid driver’s license with no pending violations and an acceptable safe driving record, as well as compliance with Qualifications to Drive a System Vehicle as well as all policies as outlined in the SJHS Fleet Management & Safety Program
About Us
St. Joseph’s Health is recognized for the expertise and compassion of its highly skilled and responsive staff. The combined efforts of the organization’s outstanding physicians, superb nurses, and dedicated clinical and professional staff have made us one of the most highly respected healthcare organizations in the state, the largest employer in Passaic County, and one of the nation’s “100 Best Places to Work in Health Care”.
Benefits Eligibility: (Full-time and Part-time Employees-over 20 hours a week)
- Competitive salary*
- Robust benefits with health, dental, Rx and vision plans
- 403b retirement plan options with company match**
- Health & Wellness*
- Non-Profit Health System – eligible for Federal Student Loan Forgiveness
- PTO, and paid holidays
- Tuition reimbursement
- Employee Assistance Program
- LTD : Long Term Disability
- Life Insurance Options
- Onsite Day care Program
- Available for Per Diem Employees and Part-time Employees working under 20 hours per week.
- 403b Company Match not applicable for Per Diem Employees and Part-time Employees working under 20 hours per week.
About The Team
St. Joseph’s University Medical Center is an academic tertiary care medical center and state designated trauma center, located on the Paterson campus, regularly accepts referrals of difficult or unusual cases from other hospitals and physicians and performs both complex and routine procedures.
The Medical Center offers a full complement of specialty and subspecialty services including ambulatory, behavioral health, cardiovascular, emergency/trauma, internal medicine, neuroscience, oncology, orthopedic/spine, rehabilitation, surgical specialty, women’s health, imaging and pediatrics.
The nursing team at St. Joseph’s University Medical Center, which includes St. Joseph’s Children’s Hospital, has held the Magnet Award for Nursing Excellence, the profession’s highest honor, since 1999. They are also recipients of the prestigious 2010 Magnet Prize™ - one of only 8 Magnet-designated hospitals to ever receive The Magnet Prize, and the only one worldwide to receive the 2010 award.