What are the responsibilities and job description for the Patient Navigator Ambulatory II position at St. Joseph's Health?
Job Description
The Ambulatory Patient Navigator II serves as an advanced care coordination resource supporting high-risk, chronic disease, transitional care, and value-based care initiatives across the ambulatory Primary Care network. This role independently manages more complex patient navigation and care coordination activities while supporting quality improvement, Patient-Centered Medical Home (PCMH) initiatives, APCM, TCM, and population health strategies designed to improve patient outcomes, access, and continuity of care.
Qualifications
Education
Experience
St. Joseph’s Health is recognized for the expertise and compassion of its highly skilled and responsive staff. The combined efforts of the organization’s outstanding physicians, superb nurses, and dedicated clinical and professional staff have made us one of the most highly respected healthcare organizations in the state, the largest employer in Passaic County, and one of the nation’s “100 Best Places to Work in Health Care”.
Benefits Eligibility: (Full-time and Part-time Employees-over 20 hours a week)
About The Team
St. Joseph’s University Medical Center is an academic tertiary care medical center and state designated trauma center, located on the Paterson campus, regularly accepts referrals of difficult or unusual cases from other hospitals and physicians and performs both complex and routine procedures.
The Medical Center offers a full complement of specialty and subspecialty services including ambulatory, behavioral health, cardiovascular, emergency/trauma, internal medicine, neuroscience, oncology, orthopedic/spine, rehabilitation, surgical specialty, women’s health, imaging and pediatrics.
The nursing team at St. Joseph’s University Medical Center, which includes St. Joseph’s Children’s Hospital, has held the Magnet Award for Nursing Excellence, the profession’s highest honor, since 1999. They are also recipients of the prestigious 2010 Magnet Prize™ - one of only 8 Magnet-designated hospitals to ever receive The Magnet Prize, and the only one worldwide to receive the 2010 award.
The Ambulatory Patient Navigator II serves as an advanced care coordination resource supporting high-risk, chronic disease, transitional care, and value-based care initiatives across the ambulatory Primary Care network. This role independently manages more complex patient navigation and care coordination activities while supporting quality improvement, Patient-Centered Medical Home (PCMH) initiatives, APCM, TCM, and population health strategies designed to improve patient outcomes, access, and continuity of care.
Qualifications
Education
- High School Diploma or equivalent required.
- Associate’s degree in Healthcare Administration, Public Health, or related healthcare field required.
- Bachelor’s degree in Healthcare Administration, Public Health, or related healthcare field preferred.
- Completion of Medical Assistant Program or valid/active CMA Certification OR;
Experience
- Minimum 3 to 5 years of experience working in healthcare, ambulatory outpatient practices, patient access, care coordination, EMS or related field preferred.
- Experience working within an electronic medical record preferred.
- Strong communication and interpersonal skills.
- Strong organizational and customer service skills.
- Ability to manage multiple priorities in a fast-paced ambulatory environment.
- Ability to work collaboratively within interdisciplinary teams.
- Knowledge of ambulatory workflows, patient navigation, and value-based care initiatives preferred.
- Bilingual abilities preferred based on practice needs.
St. Joseph’s Health is recognized for the expertise and compassion of its highly skilled and responsive staff. The combined efforts of the organization’s outstanding physicians, superb nurses, and dedicated clinical and professional staff have made us one of the most highly respected healthcare organizations in the state, the largest employer in Passaic County, and one of the nation’s “100 Best Places to Work in Health Care”.
Benefits Eligibility: (Full-time and Part-time Employees-over 20 hours a week)
- Competitive salary*
- Robust benefits with health, dental, Rx and vision plans
- 403b retirement plan options with company match**
- Health & Wellness*
- Non-Profit Health System – eligible for Federal Student Loan Forgiveness
- PTO, and paid holidays
- Tuition reimbursement
- Employee Assistance Program
- LTD : Long Term Disability
- Life Insurance Options
- Onsite Day care Program
- Available for Per Diem Employees and Part-time Employees working under 20 hours per week.
- 403b Company Match not applicable for Per Diem Employees and Part-time Employees working under 20 hours per week.
About The Team
St. Joseph’s University Medical Center is an academic tertiary care medical center and state designated trauma center, located on the Paterson campus, regularly accepts referrals of difficult or unusual cases from other hospitals and physicians and performs both complex and routine procedures.
The Medical Center offers a full complement of specialty and subspecialty services including ambulatory, behavioral health, cardiovascular, emergency/trauma, internal medicine, neuroscience, oncology, orthopedic/spine, rehabilitation, surgical specialty, women’s health, imaging and pediatrics.
The nursing team at St. Joseph’s University Medical Center, which includes St. Joseph’s Children’s Hospital, has held the Magnet Award for Nursing Excellence, the profession’s highest honor, since 1999. They are also recipients of the prestigious 2010 Magnet Prize™ - one of only 8 Magnet-designated hospitals to ever receive The Magnet Prize, and the only one worldwide to receive the 2010 award.