What are the responsibilities and job description for the Credentialing & Contracting Specialist position at St. Joseph Health Center?
Job Summary
We are seeking an experienced Credentialing & Contracting Specialist to manage provider credentialing, payer enrollment, recredentialing, and insurance contracting across multiple states, with a primary focus on West Virginia and Ohio. The ideal candidate will have hands-on experience with Medicare, Medicaid, Managed Medicaid, and commercial insurance carriers and be comfortable independently managing credentialing and contracting processes from application through effective date.
Key Responsibilities
- Complete provider and facility credentialing, enrollment, and recredentialing.
- Manage Medicare, Medicaid, Managed Medicaid, and commercial payer applications.
- Maintain CAQH, PECOS, NPPES, Availity, and payer portals.
- Manage provider additions, terminations, demographic changes, and reassignments.
- Track licenses, malpractice insurance, certifications, and credentialing expirations.
- Submit and track payer contracting and network participation requests.
- Maintain payer contracts, fee schedules, amendments, and provider rosters.
- Follow up with insurance carriers and resolve enrollment or contracting issues.
- Work with Billing, Revenue Cycle, Compliance, and Operations to prevent credentialing-related claim delays.
- Maintain accurate, organized, and audit-ready credentialing records.
Qualifications
- 3–5 years of healthcare credentialing, payer enrollment, and/or contracting experience required.
- Strong experience with Medicare, Medicaid, and commercial insurance.
- Multi-state credentialing experience; West Virginia and/or Ohio experience strongly preferred.
- Experience with CAQH, PECOS, NPPES, and Availity.
- Knowledge of NPIs, Tax IDs, taxonomy codes, Medicare enrollment, Medicaid enrollment, and payer credentialing requirements.
- Behavioral health or substance use disorder treatment experience preferred.
- Strong organizational, communication, follow-up, and problem-solving skills.
- Ability to independently manage multiple providers, payers, applications, and deadlines.
Preferred Payer Experience: UnitedHealthcare/Optum, Aetna, Cigna/Evernorth, Highmark/BCBS, Molina, CareSource, Buckeye Health Plan, and other regional or national payers.
Join our team as a Credentialing & Contracting Specialist to play a key role in maintaining the integrity of our provider network while supporting our mission to deliver compliant, high-quality healthcare services!
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: Hybrid remote in Parkersburg, WV 26101
Salary : $42,041 - $59,508