Government Program Manager

The Project Manager plays the central role in delivering the highest quality service to our customers. The Project Manager communicates and collaborates with internal team members, including Accounting, Media, and Operations teams, as well as external stakeholders. The Project Manager establishes significant trust and support internally and sometimes externally with the client to ensure the project is delivered on time and on budget.

Key Performance Indicators (KPI) are as follows:

Ensure that all assigned projects meet their deliverables 100% of the time.

Ensure that all assigned projects are on budget 100% of the time.

Ensure exemplary customer service 100% of the time.

Manage Billable Client Projects to Achieve Budget, Timeline, and Resource Parameters

• Lead teams through project execution from intake to approval.
• Coordinate contractors and vendors supplementing internal resources for assigned projects.
• Ensure resource (internal and external) proper time tracking for all projects for accurate profit management.
• Define the “how” and “when” and communicate throughout the internal team.
• Manage multiple complex projects with multiple stakeholders and clients in a fast-paced environment simultaneously.
• Be a strong presenter of process, project health (budget, resources, and timelines), and project plans to internal teams and clients.
• Manage and coordinate work assignments, ensuring work is appropriately assigned and completed within expected time frames with a focus on quality.
• Responsible for developing and maintaining a strong two-way communication channel between our project teams, stakeholders, and leadership. This includes internal and external/client communication and collaboration.
• Serve as the primary contact for a project team and may serve as the subject matter expert for the cross functional projects.
• Report on project status and ensure leadership is aware of project direction, challenges and required decisions or guidance.
• Communicate effectively with internal creative, data, media, development, and strategy resources and can consistently learn and evolve in a digital environment.
• Ensure personal development of team members: motivate, grow, coach, and mentor. Providing leadership by example.
• Leverage and lead tools and technology to provide project visibility and manage tasks and statues across each project.
• Build relationships across the company and evangelize the Project Management discipline.
• Have the strong desire to learn and continue to grow your experience as a Project Manager.
• Be a process driver to ensure company operations and processes are followed, encouraging consistency and efficiency in our work (including but not limited to project management tools, financial tracking tools, project tracking, server/archive structure, etc.)

Support New Business Initiatives Through Estimates and Project Planning

• Develop a project plan for completion of RFP responses and proposals for new business to ensure completion is on time and in line with requirements.
• Lead internal team on proposal execution in accordance with the project plan.

Internal Operational Improvements

• Ensure personal development of team members: motivate, grow, coach, and mentor. Providing leadership by example.
• Leverage and lead tools and technology to provide project visibility and manage tasks and statues across each project.
• Have the strong desire to learn and continue to grow your experience as a Project Manager
• Be a process driver to ensure company operations and processes are followed, encouraging consistency and efficiency in our work (including but not limited to project management tools, financial tracking tools, project tracking, server/archive structure, etc.)

• Accountability - Ability to accept responsibility and account for his/her actions.
• Accuracy - Ability to perform work accurately and thoroughly.
• Applied Learning - Ability to participate in needed learning activities in a way that makes the most of the learning experience.
• Detail Oriented - Ability to pay attention to the minute details of a project or task.
• Organized - Possessing the trait of being organized or following a systematic method of performing a task.
• Reliability - The trait of being dependable and trustworthy.
• Responsible - Ability to be held accountable or answerable for one’s conduct.
• Safety Awareness - Ability to identify and correct conditions that affect employee safety.
• Initiative - Ability to make decisions or take actions to solve a problem or reach a goal.
• Working Under Pressure - Ability to complete assigned tasks under stressful situations.
• Analytical Skills - Ability to use thinking and reasoning to solve a problem.
• Judgment - The ability to formulate a sound decision using the available information.

WORK ENVIRONMENT

The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.