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Manager, Dining Services

St. John's Senior Servi
Rochester, NY Full Time
POSTED ON 10/21/2025 CLOSED ON 10/31/2025

What are the responsibilities and job description for the Manager, Dining Services position at St. John's Senior Servi?

 

St. John’s is leading and inspiring a shift in society’s views of elderhood. Join our family of dedicated, talented employees who are at the forefront of innovative senior services delivery in this community. St. John’s embraces living every day by fostering a culture that is friendly, respectful, responsive, compassionate, innovative, and fun for both employees and the elders and residents that call St. John’s home.    

If this description speaks to you, continue reading about the opportunity of Dining Services Manager. This is a full-time, 40 hours per week position at St. John’s Home.

Position Summary: The Dining Services Manager is responsible for overall effective Dining Service operation in the kitchen and cafeteria; selecting, training, and supervising all Dining Service personnel; food purchasing, receiving, preparation, sanitation, safety and service for all meals through effective direction and delegation.  Responsible for operating within the departmental budget.   This person shall possess and execute front of house management knowledge and understanding of SJH family style/ neighborhood-based model of hospitality and delivery systems for all dining areas and special dining functions at St. John’s Home. This person shall be responsible for proactively managing any prescribed front of house budgets, including staffing. This person will work under and in tandem with the Dining Practice Partner and be responsible for quality and consistency in the kitchen and Cafeteria functions. Responsibilities include:

  • Responsible for completing regular written performance evaluations of all employees in a direct reporting relationship on a timely basis
  • Maintain all records of orientation, training and seminars attended by department staff for future reference
  • Responsible for understanding and implementation of all front of house food service budgets 
  • Communicate all facility policy and procedure and their changes to department staff
  • Fiscally responsible for purchasing of all front of house/dining room support items, serving station and pantry supplies, according to menus, and special needs, in all areas under guidelines from the Chef.
  • Responsible for accurately determining and maintaining front of house food and supply cost according to budget, and in case of overruns, to analyze and implement corrective actions and measures.
  • Responsible for assistance in performance of monthly inventories, cost of goods analysis for food budget maintenance.
  • Ensures functioning of dining equipment in the building, connectivity with vendors and process that ensure safe and sanitary operating.
  • Actively participate, oversee and ensure production supports neighborhood needs and the cafeteria is meeting staff and organizational needs
  • Interview and recommend for hire all front of house staff to the Dining Community Partner
  • Ensure staffing at all times in accordance with budgets and staffing plan.
  • Oversee and ensure direction of all kitchen service staff before, during and after breakfast, lunch and dinner service.
  • Ensure cleanliness and organization of the kitchen and cafeteria.
  • Oversees receiving and storage of adequate amounts of front of house delivered foods and supplies using standardized HACCP/Serve-Safe methods. 

Qualifications:

  • High School diploma or G.E.D required
  • Minimum 4 years of experience in  restaurant management or comparable food service management or Bachelor’s degree in hotel or service management with 2 years’ experience
  • Will complete Eden Associate training (provided by St. John’s when needed)
  • Ability to interact with elders and care for their needs
  • Willingness to embrace and exemplify St. John’s Brand Characteristics
  • ServSafe certification required within first 6 months of employment.                                                                

Physical Requirements: 

  • Able to lift, bend and stand most of the day
  • Walking, lifting, carrying, pulling, pushing, bending and reaching to accomplish tasks. Ability to lifting up to 50 lbs.

Check out what we have to offer YOU at https://www.stjohnsliving.org/careers:

  • Health, dental, vision insurance (30 hours )
  • Employer sponsored life insurance & telemedicine (30 hours )
  • Weekly paychecks
  • Competitive pay
  • Ability to pay your bills before pay day through PayActiv:  https://www.payactiv.com/employees/
  • Free parking
  • 24/7 fitness center
  • Generous paid time off and holidays
  • On-site child care
  • Employee Assistance Plan
  • Cell phone discounts
  • Recognition activities and events

St. John’s is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by laws and regulations.    

Salary : $65,000 - $75,000

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