Laundry Supervisor

Position Summary:

Train and supervise the laundry personnel. Ensure that the elder’s laundry is washed, ironed and returned to the proper rooms.

Qualifications & Education Required:

• High school diploma or GED
• Basic mathematical knowledge
• Basic computer knowledge
• Three years or more experience in a laundry environment of a health related institution or industry
• Knowledge of principles and processes for providing customer and personal services
• Willingness to embrace and exemplify St. John’s Brand Characteristics

Core Organizational Competencies:

• St. John’s Brand Characteristics - Embrace living by being Friendly, Respectful, Responsive, Compassionate, Innovative and Fun towards elders, families and colleagues.
• Teamwork - Actively participates. Assists team members; offers encouragement. Acknowledges/welcomes elders. Keeps team members informed. Recognizes achievements and efforts of others. 
• Job Knowledge - Consistently demonstrates working knowledge of all aspects of job. Remains current on job related changes and trends.
• Planning/Organization - Demonstrates initiative; plans appropriately. Uses time, materials, resources effectively. Organizes work to ensure commitment and priorities.
• Productivity - Consistently maintains high activity and efficiently produces acceptable volume of work. Consistently meets deadlines and commitments.
• Quality - Consistently produces accurate, timely work which meets required quality standards. Pays attention to detail. Sets high standards of performance for self and actively seeks continuous improvement. Provides elder-driven care.
• Reliability - Consistently delivers on commitments. Can be counted on to accomplish tasks without follow up. Available when required by elder or team and can be counted on to help or assist when needed. Responds in a timely manner.
• Demeanor (attitude) - Embraces change with optimism. Addresses concerns appropriately. Positively communicates. Good listener. Consistently maintains a positive demeanor.

Position Competencies:

• Displays sense of urgency
• Works well under pressure
• Passes on information to co-workers with clarity
• Maintains confidentiality when requested
• Continually considers new strategies
• Demonstrates a strong sense of vision and purpose
• Speedy and timely decision maker, ambitious and driven
• Adheres to guidelines and established procedures easily
• Enjoys being around people who are different
• Adapts appropriately to cultural differences
• Welcomes improvements on a small or large scale
• Considers downstream consequences
• Shifts priorities as needed
• Does not need others to provide structure or close supervision
• Focus remains in priorities

Position Responsibilities:

• Oversees and supervises all laundry staff in daily operations
• Maintain weekly payroll, vacation and holiday time
• Responsible for rotating employees and recording schedules on computer
• Verify that laundry requests are completed for each department as needed
• Operate and monitor washing, dry cleaning, and drying machinery
• Inspect linens for damage
• Responsible for the overall cleanliness and sanitation of all aspects of the laundry department
• Assist practice partners in hiring, training, , evaluating, counseling, disciplining, and motivating and coaching team members
• Follow all the organization’s safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications
• Assures that all house linens and personals are delivered to the correct floor
• Help with other duties as needed that support the Core Team to fulfill St John’s mission vision and values

Physical Requirements:

• Frequently involved in lifting, pulling, pushing and reaching (up to 75 pounds). Occasionally squatting and frequently bending.

Exposure to Conditions:

• May be exposed to infectious diseases. Frequent use of electrical and mechanical equipment. Frequent use of Industrial Cleaning Fluids.