Patient Navigator - Social Care Network

Overview

St. John's Riverside Hospital is a leader in providing the highest quality, compassionate health care utilizing the latest, state-of-the-art medical technology. Serving the Westchester community from Yonkers to the river town communities of Hastings-on-Hudson, Ardsley, Dobbs Ferry and Irvington, St. John's Riverside has been and continues to be a unique and comprehensive network of medical professionals dedicated to a tradition of service that spans generations.

St. John’s has been an integral part of the community since the 1890's and its’ commitment to provide the community with the most advanced medical services available continues to be the hospitals’ vision, mission and value. St. John's Riverside Hospital built itself around an early foundation of nursing and community service. In 1894, the Cochran School of Nursing, the oldest hospital-based school of nursing in the metropolitan area, was founded, thus making the St. John's Nursing Staff more than just the backbone of the hospital, but the heart and soul. St. John’s dedicated nurses give superior attention to those who need it most with a strong emphasis on patient and family-focused nursing care.

St. John’s Riverside Hospital staff is committed to making life better for all patients. The hospital continues to elevate the services provided with the goal of increasing the quality of life for all who entrust St. John's Riverside Hospital to their care.

St. John’s Riverside Hospital  is an equal opportunity employer. We maintain a policy of non-discrimination in providing equal employment to all qualified employees and candidates regardless of race, creed, color, national origin, sex, age, disability, marital status, or other legally protected classification in accordance with applicable federal, state, and local law.

Personalized care together with advanced technology is what it means to be Community Strong

Responsibilities

The Social Care Network (SCN) Patient Navigator is responsible for supporting community members experiencing a range of Social Determinants of Health (SDOH) challenges by connecting them to resources that improve their overall health and well-being. This position plays a key role in St. John’s Riverside Hospital’s (SJRH) participation in New York State’s Medicaid 1115 Waiver by conducting SCN eligibility screenings, completing assessments, and providing social care navigation services for Medicaid recipients in Westchester County.

Responsibilites

Qualifications

• High School Diploma or equivalent
• Fluent in English and Spanish required.
• Ability to meet travel requirements associated with this position is required.
• Valid driver’s license required.
• Access to personal car for work-related travel required
• Computer Skills and a willingness to learn new web-based platforms / EMRs required.
• Ability to work independently with a minimum supervisor oversight. required.
• Detailed oriented and organized, able to meet performance indicators and deadline.
• Experience working in a team-oriented, collaborative environment.
• Ability to rapidly adapt and respond to changes in environment and priorities.
• Ability to work effectively with co-workers.
• Ability to communicate with supervisor and staff as pertains to the duties of the job.
• Ability and willingness to work with diverse audiences and maintain cultural sensitivity.
• Ability to follow oral and written instructions and assume responsibility with general guidelines and direction.
• Ability to plan and organize work responsibilities according to priorities developed with the
• immediate supervisor.
• Ability to work flexible hours which may include evenings and/or weekends, as appropriate.
• Possesses well-developed and effective interpersonal skills and can communicate effectively verbally and in writing.
• Demonstrates confidence in actions and exercise good judgment.
• Demonstrates the ability to recognize problems, approach them in an objective manner, and work collaboratively toward solutions.

Salary : $26