What are the responsibilities and job description for the HVAC Service Technician position at St. John's Heating & Air?
HVAC Service Technician
$60,000 - $80,000 yearly, depending on experience Incentives
Ooltewah, TN | Full-Time
Build a Long-Term Career With a Growing HVAC Company
At St. John's HeatingAir, we're a growing, family-owned company serving homeowners and light commercial customers throughout Hamilton and Bradley Counties, and we're looking for a skilled HVAC Service Technician who takes pride in delivering quality repairs, exceptional customer service, and wants to build a long-term career with a company that invests in its team.
Why Join Our Team?
- Family-owned company with a strong local reputation
- Steady, year-round workload
- Ongoing training and skill development
- Opportunities for advancement as the company grows
- Positive, team-focused work environment
- Work-life balance that respects your time outside of work
- Loyal customer base and supportive leadership
Benefits Package
- Health, dental, and vision insurance
- 401(k) retirement program with 3.5% company match
- Paid vacation
- Paid holidays
- Weekly paycheck
- Performance incentives and spiffs
- Company vehicle
- Company-provided uniforms with cleaning service
- Tool account program
- Company iPhone and iPad
- Paid fitness center membership
- Employee appreciation events and annual outings
- Paid training and continuing education
Key Responsibilities
- Diagnose, troubleshoot, and repair residential heating and cooling systems
- Perform routine maintenance and seasonal tune-ups on HVAC equipment
- Identify system issues and recommend appropriate repair or replacement options
- Test electrical components, refrigerant levels, airflow, and system performance
- Complete service calls efficiently while maintaining high-quality workmanship
- Clearly explain findings and repair recommendations to homeowners
- Document work performed and maintain accurate service records
- Ensure all work is completed safely and in compliance with company standards
- Maintain a clean, organized company vehicle and work area
- Deliver an outstanding customer experience on every service call
Required Qualifications
- Minimum one year of HVAC service experience
- Strong diagnostic and troubleshooting skills
- Valid driver's license with an insurable driving record
- Experience servicing furnaces, air conditioners, heat pumps, and indoor air quality equipment
- EPA Certification (preferred or required, depending on company requirements)
- Knowledge of electrical systems, refrigeration cycle, airflow, and controls
- Ability to work independently and manage a daily service schedule
- Own standard HVAC hand tools
- Professional appearance and strong communication skills
- Positive attitude, dependable work ethic, and commitment to customer satisfaction
Salary : $60,000 - $80,000