What are the responsibilities and job description for the Community Facilitator position at St John's College?
A Community Facilitator provides an active presence and fosters community on campus. Like Resident Advisors (RAs), Community Facilitators are responsible for establishing a positive, healthy, and welcoming environment conducive to academic success and social development, as well as ensuring that students observe the College’s community standards. A Community Facilitator gives guidance and support to students and is responsible for bringing specific problems or concerns about students and/or student life to the attention of the director of student services to help provide a holistic system of student support.
The main responsibilities of the Community Facilitators fall into three areas:
- Mental Health & Emergency Assistance
- Work collaboratively with the office of public safety to respond to emergencies and calls about student concerns; inform the director of student services and other leadership as needed; submit weekly reports when on call.
- Follow up with students after distressing situations.
- Refer students to the college counselors or health practitioners, when appropriate.
- Be available for student conversations related to mental health concerns, illness, drug and alcohol abuse, etc.
- Student Behavior, Community Standards, & Campus Safety
- Actively promote student adoption of and compliance with the College’s community standards by modeling upstanding behavior, addressing matters directly; being attentive to and proactive with respect to the possible use of illegal drugs, underage drinking, unauthorized animals in the residence halls, unauthorized guests, and noise violations; contacting Public Safety or the director of student services when measures taken seem ineffectual or when the situation rises to an emergency level.
2. Work with public safety officers on matters pertaining to the security of the campus: address strangers, report trespassers, monitor student activities, etc.
3. Twice weekly, conduct thorough “walk-throughs” of campus and campus buildings including the Residence Halls and report any maintenance issues, student concerns or policy violations.
- Student Events and Activities
- A few times a semester, attend College sponsored social events where alcohol is served and engage with students who may be in violation of the College’s community standards; submit incident reports, if needed.
- Help execute or support segments of New Student Orientation.
DUTY SCHEDULE: Community Facilitators are on-call one out of every three weeks, from Monday to Monday, on a twelve-month basis including summer, winter, and spring breaks; When on call, Community Facilitators are expected to be on campus between midnight and 8am and within 20 minutes of campus from 4:30pm until midnight all week. Community Facilitators carry and answer the College’s on-call phone.
GENERAL: The College provides a small, one bedroom, rent-free, apartment to Community Facilitators. The apartment provided must be used as the Community Facilitator’s sole residence in Annapolis. No salary accompanies the position and appointments are made for a twelve-month period beginning in August or when vacancies occur. Community Facilitators may serve in their role for up to three years with a review conducted at the end of each year.
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On-call Responsibilities:
- Respond via phone and in person to various emergencies and crisis situations (i.e., mental health concerns, medical assessments, facilities issues, fire alarms, etc.)
- Follow protocol when responding to incidents.
- Collaborate with Public Safety and emergency personnel to provide the best possible student support.
- Submit incident reports to document issues and concerns.
- Provide appropriate follow-up to incidents.
- Serve as the college representative during non-business hours.
- Perform “walk-throughs” of campus and the residence halls twice a week when on call, and report any maintenance issues, student concerns or policy violations.
Provide support for student well-being:
- Conduct health and safety checks for residents of concern.
- Interact and talk with students about any issues or concerns they may have with their social interactions,
Crisis Intervention:
- Serve on the On-Call rotation, providing 24/7 coverage during each week-long shift.
- While on call, maintain a five-minute response time in responding to phone calls.
- Respond to incidents that involve students and/or guests in addition to prospective students.
Minimum Requirements:
- Bachelor’s Degree
- Demonstrated interest in and understanding of issues facing college students
- Ability to respond to student concerns and behaviors
- Ability to work 12 months a year and live in an on-campus apartment
- A valid driver’s license
Preferred Requirements:
- Familiarity with St. John’s College and it’s liberal arts curriculum
- At least two years of professional experience
- Experience working with or mentoring college-age students
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.