Greeter

Description

At St. Francis Winery & Vineyards, exceptional guest experiences begin the moment our guests arrive. As a Hospitality Greeter, you are the first point of connection—setting the tone for a welcoming, elevated, and memorable visit at our ultra-premium, family-owned winery in the heart of Sonoma Valley. 

We are a certified sustainable winery and proud to be recognized as one of the Best Places to Work in the North Bay for 15 consecutive years, as voted by our employees. If you’re warm, organized, guest-focused, and passionate about hospitality, we’d love to welcome you to our team. 

We are currently seeking a part-time Greeter to support our Visitor Center and Wine & Food Pairing experiences. This role blends guest engagement, organization, and wine education—ideal for someone who thrives in a people-forward environment and enjoys creating seamless, positive first impressions. 

Position Details 

This is a year-round, part-time, hourly, non-exempt position, generally scheduled Thursday through Monday, approximately 6–8 hours per shift, with flexibility to work weekdays, weekends, holidays, and occasional evenings as business demands. 

· Pay Range: $19.00–$22.00 per hour, plus tips 

· Schedule: Typically 5 days per week (part-time hours) 

· Overtime: Occasionally required 

What You’ll Do 

Create a Warm & Welcoming Arrival 

· Greet guests promptly and professionally upon arrival at the Visitor Center. 

· Check in guests using our reservation systems and manage guest flow throughout the tasting room. 

· Escort guests to the appropriate location for their tasting or experience. 

Educate & Engage Guests 

· Share the story of St. Francis Winery, including our history, wines, and winemaking techniques. 

· Review available tasting experiences and Wine & Food Pairing options with guests. 

· Answer questions and provide thoughtful recommendations to enhance each visit. 

Support Sales & Reservations 

· Recommend and promote wines, wine club memberships, and merchandise in a natural, guest-centric way. 

· Assist with making reservations and staging seated experiences as needed. 

· Help deliver wine purchases to guests’ vehicles when requested. 

Maintain a Polished Guest Environment 

· Monitor guest needs prior to seating and throughout their visit. 

· Help maintain the cleanliness, organization, and readiness of the tasting room. 

· Restock wines and merchandise, assist with tagging merchandise, and support daily operations. 

Be a Collaborative Team Member 

· Communicate any guest concerns or operational issues to Tasting Room leadership. 

· Support winery policies, safety standards, and sustainability initiatives.

· Assist with special projects and additional responsibilities as assigned. 

Requirements

This Role Is Right for You If: 

· You have previous experience in hospitality, customer service, wine sales, food service, or a related field. 

· You have a genuine passion for wine and guest experiences. 

· You communicate with confidence, warmth, and professionalism. 

· You are organized, detail-oriented, and comfortable multitasking in a fast-paced environment. 

· You enjoy working as part of a team and contributing to shared success. 

· You maintain a polished, professional appearance and demeanor. 

· You are 21 years of age or older. 

Your Role Makes the Difference 

As a Hospitality Host / Greeter, you play a key role in shaping each guest’s experience—creating a welcoming start that reflects the quality, care, and hospitality St. Francis Winery & Vineyards is known for. 

Apply today and become part of a team that values hospitality, connection, and excellence. 

St. Francis Winery and Vineyards is an equal opportunity employer, committed to a diverse and inclusive work environment. (EOE M/V/F/D) 

Salary : $20 - $22