RSC Recovery Coach

Description

FLSA Status: Non Exempt

Hourly Range: Low $23.76 per hour High $26.14 per hour

Schedule: In person, 5-day workweek (Tuesday - Saturday), 8-hour shifts between 6:30 am – 2:30 pm. Holiday coverage required.

Job Summary

The Room to Grow peer recovery support center (RTG) is a vibrant member-driven community comprised of adults experiencing or vulnerable to homelessness who are engaged in recovery from substance addiction. The Recovery Coach is an essential non-clinical peer support person for RTG members, many of whom have complex needs related to homelessness, past incarceration, and mental and physical health concerns. Championing multiple pathways of recovery, the Recovery Coach engages and supports members individually, in groups, and in the Center community to help members reach their recovery goals.

Essential Duties / Responsibilities

Recovery Coach Responsibilities:

• Provide peer recovery coaching, offering tools, resources, and support for long-term recovery.
• Build trust and maintain professional boundaries as a role model and ally.
• Engage hard-to-reach members and foster connections.
• Use motivational interviewing to help members meet their recovery goals.
• Assist members in creating recovery plans and overcoming obstacles.
• Connect members to recovery resources and accompany them to appointments when possible.
• Facilitate recovery support groups.
• Document work with members and complete necessary reports.
  
  

General Coordinator Duties

• Promote a safe, recovery-positive environment
• Uphold trauma-informed, person-centered practices
• Encourage member participation in peer-led activities and events
• Provide Center orientation and manage membership processes
• Intervene respectfully when behavior does not align with Center expectations
• Support members in developing recovery-focused ideas and activities
• Share recovery resources and event information
• Collaborate with SFH staff and programs
• Maintain attendance records and support annual member surveys
• Participate in regular supervision and training
• Respond to urgent situations, including de-escalating behavior and using naloxone in emergencies
• Adheres to agency code of conduct.
• Performs other duties as assigned.
  
  

Requirements

Required Skills & Abilities:

• Ability to thrive in a fast-paced community environment with complex needs.
• Support people in recovery with empathy, understanding relapse as part of the process.
• Acceptance of multiple recovery pathways and non-judgmental approach.
• Comfortable engaging with diverse people across various races, ethnicities, identities, and values.
• Proficient in motivational interviewing techniques.
• Skilled in de-escalating behaviors and managing challenging situations.
• Knowledge of overdose prevention and naloxone (Narcan) use.
• Strong understanding and practice of professional boundaries.
• Flexible and adaptable in changing or unpredictable situations.
• Self-directed with ability to work independently and collaborate as a team.
• Effective communication skills (both interpersonal and written).
• Commitment to a person-centered, recovery-oriented, trauma-informed approach.
• Proficient in using standard computer applications, including Outlook, Word, databases, and online tools.
  
  

Education & Experiences

• High school diploma or equivalent required.
• Certified Addiction Recovery Coach (CARC) preferred; must complete all CARC training requirements and obtain certification within 6 months of hire
• Lived experience with substance recovery required (1-2 years sobriety and active engagement in recovery practices).
• Minimum 1 year of experience working with individuals in recovery from addiction, mental health disorders, or homelessness.
• Knowledge of Boston-area substance use treatment and support providers preferred.
• Lived experience with homelessness preferred.
• Proficient in English.
• Bilingual in Spanish preferred.
  
  

SFH is an Equal Employment Opportunity Employer committed to a diverse and inclusive workforce where all staff can reach their fullest potential. We welcome everyone who has lived experience of homelessness and/or recovery, and those who have faced historic barriers to competitive employment, in particular Black, Indigenous, and People of Color (BIPOC), and those who are multi-lingual or multi-cultural and members of the LGBTQ community. Reasonable accommodations may be made to enable individuals with disabilities to perform these duties.