Patient Coordinator

Community Clinic is a patient-directed Community Health Center which provides affordable primary health care and supportive services to our neighbors in Northwest Arkansas. Community Health Centers, also known as Federally Qualified Health Centers, is a Federal designation whereby community health needs are identified and are responded to appropriately.  We provide health care using a Patient-Centered Medical Home (PCMH) approach: the needs of the patient come first. Community Clinic recognizes that every employee plays a vital role.  We care.   You belong.

Job Summary

Community Clinic is seeking a front desk Patient Coordinator for the Springdale Family Practice location in Springdale, AR. Must have strong computer skills, excellent communication, organizational ability, and be comfortable in a fast-paced environment. The schedule for this role is Monday - Thursday 7:30 AM - 5:00 PM; Friday 7:30 AM - 12:30 PM with Occasional evening and Saturday.

Key Responsibilities 

• Provides exceptional customer service during all aspects of a patient visit to Community Clinic. 
• Ensures patient information is entered into the electronic medical record (EMR) accurately and updated regularly for all patients.
• Ensures patient payments are collected, posted correctly to accounts and collections are balanced daily. 
• Schedules patient appointments 
• Maintains a clean and orderly work environment 
• Assists as requested by provider in procedures and examinations within guidelines of certification and/or training.
• Translates written and verbal communication between patient and providers, nurses or ancillary staff, as requested by either the patient or staff and as skills allow.  

Qualifications

• High school diploma or equivalent required. 
• Must be capable using Microsoft office.
• Bilingual Spanish/English or Marshallese/English is preferred
• Strong interpersonal skills and the ability to work effectively with people of all backgrounds. 
• Experience in reception, health care, and/or customer service required

Why Work at Community Clinic?

• Be part of a mission-driven organization committed to providing access to health-care to everyone in your community! 
• Excellent Benefits Package including:
  • Health, Vision, Dental and Life Insurance
  • 403(b) Retirement plan (automatic employer contribution of 5% per paycheck!)
  • Paid Time Off and Holidays
  • Employee Discounts for Care