Certified Medical Assistant - Heart Failure Clinic

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💙 Why You’ll Love Working with St. Elizabeth Healthcare

At St. Elizabeth Healthcare, every role supports our mission to provide comprehensive and compassionate care to the communities we serve. For more than 160 years, St. Elizabeth Healthcare has been a trusted provider of quality care across Kentucky, Indiana, and Ohio. We’re guided by our mission to improve the health of the communities we serve and by our values of excellence, integrity, compassion, and teamwork. Our associates are the heart of everything we do.

🌟 Benefits That Support You

We invest in you — personally and professionally.

Enjoy:

- Competitive pay and comprehensive health coverage within the first 30 days.

- Generous paid time off and flexible work schedules

- Retirement savings with employer match

- Tuition reimbursement and professional development opportunities

- Wellness, mental health, and recognition programs

- Career advancement through mentorship and internal mobility

The Certified Medical Assistant provides clinical support to the physician and mid-level providers.  The Medical Assistant provides instructions to patients as directed by the providers.  The Medical Assistant is also responsible for compliance with all OSHA/CLIA and HIPAA Regulations and ensures completion of all duties vital to business operations.  The Medical Assistant is a highly visible position that is always responsible for creating a positive impression with patients, family members, and other visitors to the office.

In addition, provide customer-focused service and provide support to patient flow in a unit or department to include:  1) patient registration, 2) patient scheduling, 3) patient billing, 4) pre-certification (collect insurance information; receipt of co-pays or bill payments), 5) medical records retrieval, release, or collection, and 6) data entry.  Responsible for routine problem resolution, assistance with patient flow coordination, and initiation of follow-up with appropriate staff as needed.

Qualifications

Education, Credentials, Licenses:

H.S. Diploma/GED

Secretarial related courses

Graduate of accredited medical assisting school

Successfully completed registration/certification exam

Specialized Knowledge: 

Medical terminology

Computer fluency/literacy

Communication skills (verbal and written)

Maintain patient confidentiality.

Organization and prioritization skills

Kind and Length of Experience: 

3 years related experience in a medical office setting including 1) customer service/receptionist/registration, 2) scheduling, 3) filing, 4) telephone etiquette, 5) patient billing and 6) computer service.

DESIRABLE

Associate degree or certificate

Computers and Electronic Medical Records

Microsoft Office Word, Excel, Outlook

Experience with electronic medical records software, ie. EPIC

Right Career. Right Here. If you're looking for the right careers in healthcare, the right place to be is at St. Elizabeth. Join us, and you'll take pride in the level of care we offer our community.

Ref. Number
JR309181

Job Category
Patient and Clinical Support

Job Type
Clinical Support

Department
Edgewood Congestive Heart Failure (CHF) Clinic

Shift
1st Shift

Hours
40 hours

Contact St. Elizabeth Healthcare: [email protected] or (859) 301-HR4U (4748)

Contact St. Elizabeth Physicians for associate recruitment: [email protected] or (859) 655-8821

Contact St. Elizabeth Physicians for physician & provider recruitment: [email protected] or (859) 655-8821.

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St. Elizabeth Healthcare and St. Elizabeth Physicians are an equal opportunity employers and will not discriminate on the basis of race, color, sex, religion, national origin, ancestry, disability, age or any other characteristic that is protected by state or federal law.

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© 2026 St. Elizabeth Healthcare. All rights reserved. St. Elizabeth Healthcare is a registered 501(c)(3) non-profit corporation serving the Northern Kentucky/Greater Cincinnati region. Tax identification #610445850