PBX Operator PRN

Introduction

Do you have the PRN career opportunities as a(an) PBX Operator PRN you want with your current employer? We have an exciting opportunity for you to join St. David's Georgetown Hospital which is part of the nation's leading provider of healthcare services, HCA Healthcare.

Benefits

St. David's Georgetown Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as telemedicine services and free AirMed medical transportation.
  
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
  
• Fertility and family building benefits through Progyny
  
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• Family support, including adoption assistance, child and elder care resources and consumer discounts
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan
  
• Retirement readiness and rollover services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Our teams are a committed, caring group of colleagues. Do you want to work as a(an) PBX Operator PRN where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!

Job Summary and Qualifications

POSITION SUMMARY:

The PBX Operator is responsible for answering and connecting incoming calls to appropriate extensions or parties, and paging SDGH personnel/departments as required. Additionally, the Operator initiates communication procedures in the event of an emergency or code.

ESSENTIAL JOB RESPONSIBILITIES:

1. Skills

a. Demonstrates ability to provide all telephone operations.

b. Demonstrates ability to respond to emergency situations.

c. Proficient in response protocol for reports of emergency alarms (medical gas, code blue, fire).

d. Demonstrates good problem solving skills through resource management.

e. Uses computer competently.

2. Productivity - Possess organizational skills, including the following.

a. Uses lines of authority appropriately. Formulates and use effective working relationships with all healthcare team members, patients and visitors.

b. Demonstrates awareness and sensitivity to patient rights and confidentiality as identified, within the institution.

c. Functions with an awareness and application of safety issues as identified within the institution.

d. Practices effective problem identification and resolution skills as a method of sound decision-making, and seek guidance in areas of question.

e. Demonstrates professionalism necessary to function in the healthcare environment. Dresses in a professional manner at all time.

f. Performs skills proficiently and in accordance with the department standards

g. Utilizes all equipment in the department appropriate to job with maximum efficiency and effectiveness based on knowledge and education

h. Assists, teaches, and serves as a resource person in accordance with the competency level of all team members

i. Serves as point of contact for initiation of appropriate emergency communication procedures and alarm signals such as fire, bomb threat, weather threat, missing baby or patient, disasters, and cardiac arrest. Shows thorough knowledge of all code/alarm procedures.

j. Employee’s conduct must reflect the Company’s values and a commitment to the Code of Conduct ethics and compliance program.

3. Communication

a. Displays a positive attitude toward patients, physicians, coworkers and visitors.

b. Demonstrates effective communication methods and skills.

c. Utilizes assigned scripting.

4. Safety

a. Functions with an awareness and application of safety issues, which promote SGDH Risk Management Program.

5. Professionalism

a. Responds appropriately to callers. (Using assigned scripting)

b. Conducts themselves in a professional manner with evidence of good health, and grooming.

6. Employee’s conduct must reflect the company’s values and a commitment to the Code of Conduct, ethics and compliance program.

7. Adheres and upholds all service behaviors as listed in the I CARE value commitment and other departmental initiatives.

8. Performs other duties as assigned.

What qualifications you will need:

KNOWLEDGE, SKILLS AND ABILITIES:

Must be able to demonstrate understanding of national patient safety initiatives by strict compliance to all safety protocols and procedures as required by both HCA and St. David’s Georgetown Hospital.

EDUCATION AND EXPERIENCE:

Required: None

Preferred: High School diploma/GED. Previous experience as a PBX Operator preferred.

St. David’s Georgetown Hospital is a comprehensive healthcare facility located north of Austin,Texas. This medical center features more than 100 patient beds and is known for itsLevel IV trauma center, Certified Primary Stroke Center, and Certified Chest PainCenter. The hospital’s range of services include 24-hour emergency care,inpatient and outpatient surgery, maternity and newborn care, rehabilitation, and more.

St. David’s Georgetown Hospital is part of St. David’s HealthCare, which is one of thelargest healthcare systems in Texas and the third-largest employer in the Austin area. St. David’sHealthCare was formed through a unique partnership between HCA Healthcare and two local nonprofits — St. David’s Foundation and Georgetown Health Foundation.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for thedelivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our PBX Operator PRN opening. We review all applications. Qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status