What are the responsibilities and job description for the Med Spa Receptionist position at St Croix Skincare?
We are a very busy and growing medical spa in Hudson, WI. We are looking for a FT (32-40 hours per week) receptionist who can deliver outstanding customer service, is detail-oriented, organized, able to multi-task, is self-motivated, professional and a team player.
The front desk receptionist is the first and last person our clients will engage with. This position is extremely important and requires someone that is positive, responsible, resourceful and cheery. We have the most amazing clients and staff team and would like to find someone who shares our desire to help and inspire each other, to learn about “Skin Health” and to live our “Best Life”.
· 401(K) Matching
· Free/Discounted services and products
· Paid holidays and vacation after probationary period
Responsibilities and Duties
· Greeting clients
· Excellent customer service
· Answering questions for clients and giving them a comfortable and smooth check out experience
· Answering phones
· Scheduling appointments with accuracy
· Assisting clients with their membership packages
· Education clients about services, memberships and products
· Assisting with open houses and events
· Maintaining inventory count
· Filing/Organizing
· Keeping office and reception area clean
· Assisting clients with rewards programs
· Helping with social media is an added bonus
Qualifications and Skills
· High School Diploma or equivalent
· Minimum of one year of customer service experience or sales experience
· Superior interpersonal and customer service skills
· Knowledge of office procedures and methods including computer systems, such as Outlook, Word and Excel
· Ability to multi-task
· Esthetics, Salon or Spa experience is an added bonus
This is a full time position, averaging 32-40 hours per week. Our schedule is primarily Monday-Friday with hours varying between 8am-8pm depending on the day
(2 Saturdays will be required each month).
We are focused on the growth and success of our practice while providing a positive client experience. If you are ready to join our motivated team, please send resume and cover letter explaining why you would be a good match for this position.
Job Type: Full-time
Pay: $16.00 - $18.50 per hour
Benefits:
- 401(k) matching
- Employee discount
- Flexible schedule
- Paid time off
- Professional development assistance
Schedule:
- 4 hour shift
- 8 hour shift
- Evening shift
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Hudson, WI 54016: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
Salary : $16 - $19