Emergency Department Technician - Casual

Job Summary:

The Emergency Department Technician (EDT) is responsible for providing direct care to patients across the age spectrum at the directions of RNs and medical providers. EDTs will assist staff in specific procedures in the Emergency Department, assist in patient flow, transport, and comfort. Will keep the unit clean, orderly, and stocked. Assures timely cleaning and turnover of patient room and of equipment that must be prepared for reprocessing.

Essential Duties and Responsibilities:

1. Patient Care

• Transport patients by wheelchair and patient cart
• Assist patients with ambulation and positioning using safe patient handling techniques
• Obtain vital signs and report abnormal vital signs to RN
• Inform RN of patient/family observations and/or concerns
• Promptly respond to patient call lights/requests
• Demonstrate concern for patient dignity, privacy and confidentiality
• Perform tasks with adaptations or modifications consistent with patients ages and developmental abilities
• Obtain ordered specimens from patient
• Transport specimens and blood products
• Demonstrate adherence to proper procedures
• Assist in resuscitation
• Assist nurses with patient care activities
• Communicate to RN patients needing immediate emergency care and intervention
• Perform daily living activities such as, toileting, bathing, and bed changes

2. Document in patient Electronic Medical Record

• Document patient care activities, procedures and cares provided
• Documentation is clear, concise, accurate and timely
• Validate vital signs

3. Maintains room/unit and supplies

• Restock room, supplies and room carts
• Assist with patient room clean-up between patients
• Remove and replace outdated supplies

4. Quality control checks

• Inspect equipment throughout department within required timeline
• Report discrepancies and/or malfunctions to RN or House Supervisor

5. Other duties

• Prefabricated splint application (ace wraps, cam boots, knee immobilizers, slings, etc)
• Wound irrigation and prep, suture tray set up
• Ensure room safety and safety watch
• Assist physician with procedures (suturing, central line, chest tube, etc)
• Perform EKG’s and place patient on cardiac monitor
• Maintain quality, safety, and/or infection control standards
• Prepare, coordinate, and arrange patient and chart as needed for admissions/transfers/OR

6. Miscellaneous tasks as assigned

• Direct and occasionally escort patient/family to appropriate area with facility
• Registers patients in database

Education & Licensure:

• Current WI Nurse Aide Registry or level of EMT certification to include EMT-B or EMT-I (on either National Registry or State of Wisconsin) required
• BLS certification required upon hire
• High school diploma or equivalent required

Experience:

• At least one year of experience in ERT, EMT, EDT or CNA position in a hospital or Emergency Services preferred
• Previous customer service experience including in-person and telephone interactions preferred

Knowledge, Skills & Abilities:

• Excellent communication and listening skills
• Excellent customer service skills
• Demonstrated ability to work independently with little direction and manage multiple demands and priorities
• Ability to balance the needs of visitors, patients and colleagues
• Demonstrated excellent customer service
• Ability to respond patiently and effectively to patients, visitors and hospital staff
• Ability to maintain effective working relationships in a stressful environment with patients, visitors and hospital staff

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Prolonged periods of standing, bending, and reaching
• Must be able to lift up to 50 pounds at times.

St. Croix Health has been a healing force in the St. Croix Valley for over 103 years. We are a purpose-driven organization with a dedicated team committed to serving our patients and communities throughout the St. Croix Valley. This commitment is rooted in our mission, vision and values.

Mission: We help people live healthier, happier, and longer lives.

Vision: To transform from quality sick care to quality well care that is sustainable and affordable.

Values: People Centered, Trust, Innovation, and Growth.

Here at St. Croix Health we offer our employees with a robust benefits package that includes:

• Health, vision and dental insurance
• 403b retirement program with employer match
• Paid time off
• Short-term disability, long-term disability and life insurance options
• Education reimbursement
• Employee assistance program (EAP)
• Wellbeing incentive program
• Free parking
• Employee prescription discount program

St. Croix Health is a not-for-profit healthcare system located in St. Croix Falls, WI dedicated to helping people live healthier, happier, and longer lives. St. Croix Health offers the services of 80 providers and 20 specialties with five community clinics in Minnesota and Wisconsin all supported by a critical access hospital on the main campus in St. Croix Falls, just an hour northeast of Minneapolis/St. Paul. Nestled in the bluffs of the St. Croix River Valley, St. Croix Falls is the ideal place to work, live and play.