What are the responsibilities and job description for the Nurse Manager - Progressive Care Unit position at St. Charles Health System?
The Nurse Manager of the Progressive Care Unit manages the delivery of professional nursing services for assigned units. This position is responsible for the overall planning, budgeting, staffing, performance, and operation of the department in conjunction with the director as well as performance and annual review of direct reports. This position directly manages caregivers in the Progressive Care Unit.
Essential Functions And Duties
Oversee the operations of assigned department to ensure smooth and efficient department operations and that resources are available in the assigned units 24/7. Collaborates with other staff members to facilitate provision of patient care. Ensures adequate departmental staffing to provide safe patient care through review of appropriate data, development and maintenance of master schedules.
Acts as the department liaison to other hospital departments and outside entities.
Responsible for resource management ensuring appropriate and sufficient equipment and supplies are available. Manages staffing and scheduling (control of master schedule; ETO & LOA approval; light duty scheduling) - delegates related clerical functions to admin assistant and/or other applicable staff.
Serves as a real-time resource and assists with clinical expertise for staff with problem-solving on patient care, processes, and family issues. Serves as representative for all customers.
Maintains ongoing communication with staff, department leadership, and others to ensure needs are being met for staff and patients. Engages medical staff to obtain input on the operation of the department and key decisions.
Communicates (both written and orally) effectively and maintains professional relationships with caregivers, medical staff, patients, guests and other hospital departments.
Role models two-way communication of the St. Charles Health System mission, vision, values, and strategic plan for the department (staff meetings, rounds, etc.).
Coordinates quality initiatives and process improvements. Aligns and manages to St. Charles Health System metrics and quality initiatives. Oversees trending of quality and financial indicators including LOS with case manager support.
Facilitates department meetings and shared governance/leadership efforts.
Responsible for budget development, regular monitoring, accountability and meeting all operational targets for all areas within span of control. Manages operations within the budget. Provides productivity oversight and review. Works with leadership to achieve productivity standards. Develops and implements annual plan including goals for unit with director and supervisor. Controls and maintains position control including the addition and deletion of positions related to budget and human resource needs.
Hires, directs, coaches and monitors the performance of all direct reports, to develop and maintain a high performance team that meets organizational and department goals. Responsible for performance and annual review of direct reports. Complies with Human Resource processes and controls.
Monitors and ensure all direct reports are current with compliance and safety requirements. Implements and manages all organizational safety directives and goals.
Provides and oversees team’s delivery of customer service in a manner that promotes goodwill, is timely, efficient and accurate.
Assists with quality, safety, customer service and regulatory compliance oversight: EMS – Receipt, assignment, tracking and trending, delegation.
Creates a healing environment that supports all aspects of care, respects the wholeness of the individual, and demonstrates therapeutic presence through attitudes and behaviors that enhance the care experience for patients and caregivers.
Oversees staff documentation for patient care to ensure proficiency in compliance with hospital policies and regulatory agencies.
Directs, oversees and provides for leadership development of staff.
Supports the vision, mission and values of the organization in all respects.
Collaborates with teams to review processes and identify/implement opportunities for improvements, applying Value Improvement Practice concepts and tools.
Supports Value Improvement Practice (VIP- Lean) principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.
Provides and maintains a safe environment for caregivers, patients and guests.
Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies and procedures, supporting the organization’s corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.
May perform additional duties of similar complexity within the organization, as required or assigned.
EDUCATION
Required: Graduate of an accredited school of nursing.
BSN or Master’s degree in related field.
Preferred: Master’s degree in related field.
LICENSURE/CERTIFICATION/REGISTRATION
Required: Current licensure with the Oregon State Board of Nursing.
Valid Oregon driver’s license and ability to meet St. Charles Health System driving requirements.
Ability to travel to business functions/trainings/meetings and all St. Charles Health System worksites.
AHA Basic Life Support for Healthcare Provider certification.
Preferred: N/A
Experience
Required: Minimum of 4 years nursing experience, of which 2 years should be progressively more responsible experience relating to a management role.
Preferred: Experience in a specialty area of nursing.
Essential Functions And Duties
Oversee the operations of assigned department to ensure smooth and efficient department operations and that resources are available in the assigned units 24/7. Collaborates with other staff members to facilitate provision of patient care. Ensures adequate departmental staffing to provide safe patient care through review of appropriate data, development and maintenance of master schedules.
Acts as the department liaison to other hospital departments and outside entities.
Responsible for resource management ensuring appropriate and sufficient equipment and supplies are available. Manages staffing and scheduling (control of master schedule; ETO & LOA approval; light duty scheduling) - delegates related clerical functions to admin assistant and/or other applicable staff.
Serves as a real-time resource and assists with clinical expertise for staff with problem-solving on patient care, processes, and family issues. Serves as representative for all customers.
Maintains ongoing communication with staff, department leadership, and others to ensure needs are being met for staff and patients. Engages medical staff to obtain input on the operation of the department and key decisions.
Communicates (both written and orally) effectively and maintains professional relationships with caregivers, medical staff, patients, guests and other hospital departments.
Role models two-way communication of the St. Charles Health System mission, vision, values, and strategic plan for the department (staff meetings, rounds, etc.).
Coordinates quality initiatives and process improvements. Aligns and manages to St. Charles Health System metrics and quality initiatives. Oversees trending of quality and financial indicators including LOS with case manager support.
Facilitates department meetings and shared governance/leadership efforts.
Responsible for budget development, regular monitoring, accountability and meeting all operational targets for all areas within span of control. Manages operations within the budget. Provides productivity oversight and review. Works with leadership to achieve productivity standards. Develops and implements annual plan including goals for unit with director and supervisor. Controls and maintains position control including the addition and deletion of positions related to budget and human resource needs.
Hires, directs, coaches and monitors the performance of all direct reports, to develop and maintain a high performance team that meets organizational and department goals. Responsible for performance and annual review of direct reports. Complies with Human Resource processes and controls.
Monitors and ensure all direct reports are current with compliance and safety requirements. Implements and manages all organizational safety directives and goals.
Provides and oversees team’s delivery of customer service in a manner that promotes goodwill, is timely, efficient and accurate.
Assists with quality, safety, customer service and regulatory compliance oversight: EMS – Receipt, assignment, tracking and trending, delegation.
Creates a healing environment that supports all aspects of care, respects the wholeness of the individual, and demonstrates therapeutic presence through attitudes and behaviors that enhance the care experience for patients and caregivers.
Oversees staff documentation for patient care to ensure proficiency in compliance with hospital policies and regulatory agencies.
Directs, oversees and provides for leadership development of staff.
Supports the vision, mission and values of the organization in all respects.
Collaborates with teams to review processes and identify/implement opportunities for improvements, applying Value Improvement Practice concepts and tools.
Supports Value Improvement Practice (VIP- Lean) principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.
Provides and maintains a safe environment for caregivers, patients and guests.
Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies and procedures, supporting the organization’s corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.
May perform additional duties of similar complexity within the organization, as required or assigned.
EDUCATION
Required: Graduate of an accredited school of nursing.
BSN or Master’s degree in related field.
Preferred: Master’s degree in related field.
LICENSURE/CERTIFICATION/REGISTRATION
Required: Current licensure with the Oregon State Board of Nursing.
Valid Oregon driver’s license and ability to meet St. Charles Health System driving requirements.
Ability to travel to business functions/trainings/meetings and all St. Charles Health System worksites.
AHA Basic Life Support for Healthcare Provider certification.
Preferred: N/A
Experience
Required: Minimum of 4 years nursing experience, of which 2 years should be progressively more responsible experience relating to a management role.
Preferred: Experience in a specialty area of nursing.