What are the responsibilities and job description for the Front Desk Receptionist position at St. Charles Country Club?
Description:
Position
Receptionist for Country Club
Essential Functions
Operate telephone switchboard; relay messages to telephone stations; greet members and guests; schedule appointments for administrative staff. This is a full-time position Tuesday - Saturday 9 am - 5 pm.
Requirements:Additional Responsibilities
- Operates telephone switchboard; answers the telephone; transfers calls to proper extensions; takes messages for members and staff
- Greets members and guests
- Creates event flyers using Canva
- Provides schedule and other club information to members and guests
- Sorts and distributes incoming mail
- Collects and posts outgoing mail (including overnight mail services)
- Arranges and maintains member charge records in alphabetical or numerical membership order
- Maintains supply of club information for members
- Fulfills guests’ requests (i.e. places phone calls, holds letters or packages, etc.)
- Performs general office work such as word processing, filing and operating copy machines
- Works on special projects as assigned
- Maintains supply inventories for reception area
- Reports unauthorized people in Club facility or around facility
- Performs other duties required by the manager on duty (MOD)
- Accept and input meal reservations
- Maintain member and guest records (including visits by guests, member charges, etc.)
- Update and maintain member mailing and telephone lists
- Process (type) correspondence
- Operate front desk/lobby/other areas
- Help with monthly mailing of statements to members
- Take down food take-out orders
- Greet job applicants filling out job applications
- Control traffic flow in lobby area/reception area
- Turn on music in lobby and reception area
- Maintain appearance of reception area
- Perform member-family relations responsibilities (including posting obituaries when requested etc.)
- Manage lost and found
- Performs other duties required by the manager on duty
Reports to
Executive Staff
Supervises
No supervisory duties are included in this position.
Pay
$17 - $20 based on experience
Salary : $17 - $20